Great Clips

"Rudest customer service EVER. I checked in on line, received a text saying I'm up in 15 minutes. I got there to check in, the girl was incredibly rude, no customer service skills. She has no business greeting customers. As I sit there, 4 more people check in AFTER me, also stating they checked in online. Each person was called ahead of me with no acknowledgment about my turn. Why have me Chek in online if everyone else that came in after me is next? Why not tell people what place they are as they come in? Never again. Complete waste of my time"

"The lady who cut my hair did a horrible job and then tried to argue with me about said job. So guess what, no tip for you ma'am. I will definitely stay away this stylist in the future."

"Veterans Day since I’ve moved here 4 years ago I’ve been able to pick up a free hair cut card then leave and get it another day. Not this year. Big sign saying that Veterans Day haircuts will only be on Veterans Day. Pretty disappointing. Not to mention they messed my kids haircut last time he was there. Do better and do right by veterans. Don’t changed your policy so that veterans can’t get a free haircut. Shameful"

"Been here many times before using check in app, today 08.28.2022 I was supposed to be next according to the online check in, which I have used many times, I come in and they told me I was sixth in line, I said I checked in on the app and received a text that I was next, I was simply told by staff that the app check in was not guaranteed, sounds like they just made up their own rules today. The reason I come back here is because of Kayla, she has given my grandson and I multiple awesome haircuts and she is very friendly. But, needless to say, I walked out that day and took my business elsewhere, they just lost my business forever. Location is Great Clips - 29101 Newport Road, Menifee, CA."