Brookside Dental Associates
12 North 5th Street, Redlands, California 92373
About the Brookside Dental Associates
Brookside Dental Associates is a reputable dental practice located at 12 North 5th Street in Redlands, California. Our team of experienced dentists and healthcare professionals are dedicated to providing top-notch dental care in a warm and welcoming environment. From routine cleanings to cosmetic procedures, we offer a wide range of services to meet all of your dental needs. Visit us today and experience the difference at Brookside Dental Associates.
Photos of Brookside Dental Associates
12 N 5th St, Redlands, CA 92373, United States
Opening hours of Brookside Dental Associates
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Brookside Dental Associates
"I came here to get a second opinion about needed treatment. I was told at another clinic there was only two fillings needed. The attending physician didn’t introduce himself and stated only a root canal/ crown was needed. I mentioned to the assistant about the previous recommendation for treatment from the other clinic and asked to speak to the Dr. about his findings. Dr. Sent the receptionist to advise us to continue treatment wherever we had gone before, with no further explanation. Getting a second, third, or even fourth opinion is no crime, and when it comes to my health I will always look for the best care. This Dr. and some staff lack professionalism, and regard for optimal patient care."
"I'm pretty terrified of going to the dentist because as a kid we didn't have money to go. So i always have had issues with my teeth and cry every time I go to the dentist. A few years ago I started going to Brookside because of an emergency and I feel well taken care of since. Got my braces with Dr. Huang who is the best!!! The staff in Ortho as well as the dental office is always understanding and kind. Just had a maintenance visit with Lulu and she made my experience really pleasant."
"After confirming with my dental insurance carrier I chose Brookside Dental as my In Network PPO dental office for Orthodontic tx. I made an appointment after being on hold for 10 minutes, the wrong person picking up my call & then back on hold. I asked if there was a charge for the initial consultation and was told there wasn’t a fee for it. On the day of the appointment, I went to the address that was listed with my insurance carrier and Brookside had relocated their offices. I tried calling multiple times but could not get to a human person to get the new location. There were no signs to communicate to others that they have moved nor did they provide updated info at the time I made the appt. I figured out the new location. Arrived to my appt on time miraculously. The dentist was great. The office administration, organization, efficiency…. Not great. For 2 weeks I asked what is the general estimate for a 1 year tx plan. After several calls to them, I could not get an estimate as the office admin said they had to wait to see what my insurance covers. Then they can quote a price. Sounded like price gauging clients based on coverage rather than being transparent with low/high estimates for services. After several calls I spoke with someone in the office who was able to give me an approximate tx plan amount. For One Year the cost was clearly absorbent & inflated. My response was it was ridiculous. Two claims were placed on my insurance plan — one was paid for the Consultation which was not “free” as I was originally told. The second was in pending status. I was not explained any of this & how the process worked. Now I am responsible for the Consultation claim balance. The return call I received by the Office Administrator was inappropriate as she was more concerned with my choice of words “Ridiculous” than the fact of the inept communication and business management with patients. I would rate them a zero if I could."
"Since we switched insurances we where forced to find a new dentist. Brookside Dental was recommended on a local Facebook group to me. At first, the Google reviews left me hesitant but I gave a chance regardless and I am glad I did. The front desk ladies are so sweet and helpful. The dental assistants are very kind and reassuring and the dentists are very sympathetic and gentle. I had a deep cleaning done and they constantly asked if I was okay or cold and if I needed a break. I would definitely recommend them."
"I love the people at this office. The receptionist is very patient and helpful. The insurance lady was very professional and also helpful. Dr. Park (on Thursdays) was amazing. I'm terrified of the dentist and a "crier" and she was so gentle, patient and sweet. Her assistant was also awesome, she was sympathetic and down to earth."
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