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Skin Care by Alana
27131 Calle Arroyo, San Juan Capistrano, California, United States
About the Skin Care by Alana
Skin Care by Alana is a premier beauty salon, health spa, and store located in the picturesque city of San Juan Capistrano, California. Our expert team of estheticians and skincare specialists are dedicated to providing top-notch services and products to help our clients achieve radiant, healthy skin. From facials and body treatments to skincare consultations and product recommendations, we offer a wide range of services to meet all of your skincare needs. Visit us at 27131 Calle Arroyo to experience the ultimate in relaxation and rejuvenation.
Photos of Skin Care by Alana
27131 Calle Arroyo suite 1702, San Juan Capistrano, CA 92675, United States
Opening hours of Skin Care by Alana
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Skin Care by Alana
"Terrible customer service and poor business practices. I placed an order on Jan 30th. They charged my credit card right away and then sent me an email informing me that the order will take at least 2 weeks to be fulfilled because they don't have the items I purchased in stock. Website did not indicate the items were not readily available. My credit card should not be charged until they ship the item. I sent an email and tried calling, no answer. I wasn't given the choice to cancel my order. They don't answer the phone or respond to emails."
"Great Customer Service. Had a problem with an item, called and the girl I spoke to was very helpful and led me in the right direction to get it resolved. After only 1 day I received an email informing me that a new replacement item will be delivered to me ASAP. Will definitely be shopping here again."
"Amazing, 10/10. I tried ordering my skincare items from Alana about a year ago (from a recommendation by a friend) and have not looked back. Their customer service team is VERY helpful & responsive, their products are never tampered with/damaged in shipping, etc. (which I've experienced from others- even Amazon). Plus, the free gifts with each purchase are an awesome perk!"
"Thank you very much for being willing to resend the products I ordered on July 26 to my correct address. I appreciate your customer service and will continue to be a loyal customer!"
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