Pediatric Associates of Franklin
570 Bakers Bridge Avenue, Franklin, Tennessee, United States
About the Pediatric Associates of Franklin
Pediatric Associates of Franklin is a trusted medical institution located at 570 Bakers Bridge Avenue in Franklin, Tennessee, United States. Our team of dedicated doctors specializes in providing comprehensive healthcare services for children of all ages. From routine check-ups to specialized care, we are committed to promoting the health and well-being of our young patients. Visit us today and discover why families in Franklin trust Pediatric Associates for their children's healthcare needs.
Photos of Pediatric Associates of Franklin
570 Bakers Bridge Ave, Franklin, TN 37067, United States
Opening hours of Pediatric Associates of Franklin
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 11:00
Sunday:
Day off
Reviews of Pediatric Associates of Franklin
"So rude. Been going there for 15 years. Always excuse their bad behavior and my children complain about them too. Feel like a bad mom for not listening to them. Just tried to make an appt now. Everyone there is over the top nasty/ too busy to be kind. Last straw. Couldn’t recommend this group to any family. Try to find a group who pretends to care."
"Never in all my life did I get treated so poorly by medical practice. At the time my newborn daughter was going for a follow up check ups we were struggling with a toddler son, and my wife was unable to drive. In our quest to find a decent time slot to make the appointment, the clerk at the front desk was less than less than thorough in their engagement with us. I proceeded to let them know that I felt that they were being extremely helpful, and that we needed to figure out a slot that worked for us. needless to say I was shocked when I go home and a few days later I get a notice in the mail saying we have been dismissed by this practice. What a pompous ridiculous response to treat a customer that way you’re dismissing me and the customer and especially over such petty minor, ridiculous detail. Trust me, I definitely did not make a scene or use foul language or anything of the sort. I simply told them the facts and I guess they didn’t like that."
"We have seen Dr Chambers for years 3 years now. He always does a thorough exam and answers any questions we have. My daughter is very comfortable around him and actually enjoys going to the doctors office. Taking a star off because I’ve had issues with the front desk, similar to what others have mentioned."
"After a frustrating few months it’s time to leave a review. I don’t want to discuss personal information here, but I want to share that this practice is not conducive with multi-household families. If you are a step-parent and call them for anything, expect that they will tell you they’ll call you back but instead they will call the biological parent. So if I call them for anything, they will call my son’s biological mother. Why in the world didn’t they ever tell me that? I could have saved actual hours of my time by being told up front that they will not respond to me, they’ll only deal with the biological mother. I’m not really sure if they think we are not on the same page, if they don’t trust me, or what their actual reasoning is for not telling me…but it does not excuse them being dishonest about it. I had a situation today where I called, was told they’d call me back, and instead they called the biological mother. We obviously talk, so I found out immediately. They never called me back and never intended to. The biological mother also told me that Dr Peabody himself called her and left messages saying he was “very concerned” that he had not talked to her specifically. Besides wasting my time over and over again, Dr Peabody’s bedside manner leaves much to be desired. He’s not rude or ugly, but he’s not particularly kind nor does he seem to listen very well. Again, I am not sure what’s going on here but let’s just say if you have a multi-household situation, avoid this practice. Find another practice that will be honest and straightforward, and actually be transparent about their processes. Maybe you’ll waste a lot less time than we have."
"My child has been a patient of Dr. Carr's for nearly 16 years, since birth. He is patient and listens. They always find an appointment for us. It may be with the on-call provider if it is same day, but we've always been seen when needed. I've never had a bad encounter with any of the staff. They are always helpful and kind."
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