Rancho Dental Group
30592 Santa Margarita Parkway, Rancho Santa Margarita, California 92688
About the Business
Rancho Dental Group is a premier dental institution located at 30592 Santa Margarita Parkway in Rancho Santa Margarita, California. Our team of highly skilled dentists and health professionals are dedicated to providing top-quality dental care in a comfortable and welcoming environment. Whether you need a routine cleaning, cosmetic dentistry, or emergency dental services, we are here to help. Visit us today to experience the difference in our personalized and compassionate approach to oral health.
Photos
Contacts
30592 Santa Margarita Pkwy Ste D, Rancho Santa Margarita, CA 92688, United States
Opening hours
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
07:00 - 16:00
Thursday:
08:00 - 17:00
Friday:
07:00 - 15:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Do not go here. They upsell customers like crazy for work that isn’t necessary. I came here for wisdom teeth extraction only. I had my consultation and they came up with a dental plan with extensive work (gum scaling, laser treatement,routine cleanings etc) I told them I only wanted extraction only and got scheduled the next week with the Oral Surgeon, Justin. Justin was great the problem is with the lying front desk manager who is more like a sales man. Before the appointment I had an understanding of my out of pocket after insurance which was about $200. I have DUAL insurance so I really shouldn’t have paid a cent. When I came in for my appointment the following week and gave them my secondary insurance (which they never even ran) they told me the surgeon requires me to do a bone graphing after the extraction? FOR WISDOM TEETH. I never heard of it before and told them I’m not familiar or comfortable without discussing with my insurance. They told me I had to pay it or they couldn’t perform the extraction. The bone graphing was a total of $800 so in total they were charging me $1,000. Someone that has dual coverage for dental insurance should never have to pay that much for a simple procedure. They pressured us to put our credit card down and told me once they advise our insurance it is “medically necessary” they should cover it. I told them I am not comfortable until I know forsure. They told me 80% of insurances cover it and if they don’t they will submit it to my Medical insurance and reimburse me once they get payment. They took all 3 of my insurances and charged my card a total of $1,140. Did I ever receive the money back? NOPE. They deceptively sold me a procedure that I did not request and falsely told me it was medically necessary. They collected my payment and submitted the total amount to my secondary insurance without disclosing what my primary insurance paid. They were attempting to receive essentially 3 payments. The procedure they falsely claimed gets approved by 80% of insurances was denied by both insurances. Never submitted the claim to my medical insurance as well. This place is completely deceptive and money hungry vultures. We will be taking them to small claims court over this. Beware! I know they are going to comment on this post acting like they care about my concerns and to ask to discuss this and to call them so the public can think they are doing something about it. My husband and I have been dealing with this for a year now and we are done with the lies and excuses. The back and forth has been mentally draining and we are DONE trying to amicably resolve this with you guys. They act like they care about their customers but do not, discussing our issues with them has been nothing but a waste of time and no resolution has led us to filing with small claims court."
"As a person who has always had dental anxiety, Rancho dental reversed that feeling after the very first visit. The staff and dentists are 1st class, personable and diligent in their work. The procedures are quick and painless. Hands down the best dentists office I have been to."
"Marissa is very friendly and professional. Grace is amazing! Gives painless novacaine shots. She is very caring and good at explaining and knowledgeable. Margarita is really good at helping me through difficult times with patience and knowledge."
"My experience at Rancho Dental Group was quite smooth and the helpful staff guided me through everything with a smile on their face. Marissa specifically was very kind and thoughtful. I met with Dr. Reagan for my initial consultation and he was extremely thorough and helped me make a plan for my future dental care."
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