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JCPenney Salon
400 Brea Mall, Brea, California, United States
About the JCPenney Salon
JCPenney Salon is a premier beauty salon and hair care destination located at 400 Brea Mall in Brea, California. Our experienced stylists and beauty experts offer a wide range of services, including haircuts, color treatments, styling, and more. In addition to our salon services, we also offer a selection of professional hair care products for purchase. Visit us at JCPenney Salon for a luxurious and pampering experience that will leave you looking and feeling your best.
Photos of JCPenney Salon
400 Brea Mall, Brea, CA 92821, United States
Opening hours of JCPenney Salon
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 20:00
Saturday:
11:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of JCPenney Salon
"I want to give Ashley a 10 ⭐️ rating! She is awesome at what she does. I met Ashley about 6 years ago and I haven’t seen any other hair dresser since. Thank you for making me feel confident❣️ I had no hassle making an appointment by phone."
"The day before my appointment, the front desk told me a stylist would call me back to schedule an appointment and they never called, I patiently waited several hours until their office closed. When I didn't hear from them, I looked online and was able to do it myself for the next day. When I arrived to my appointment the next day, the manager called my phone when I was 50 feet away from the front desk. She told me they don't offer the online services that they advertised to me. At first she was looking for excuses to say I was late for my appointment, but I was already there. So she took me back to the salon chair and continued to tell me they can't do my hair. Management and advertising is very outdated and rude! They had no intentions to keep my appointment when I showed up on time and they had alot of excuses without apology. The longer I talked with them the more excuses they came up with. They didn't even try to offer ANY alternatives or services or ANYTHING. Even if it would've taken 2 days to complete a hair service, I would've gladly paid and come back to finish next day, but there was no offer of any kind and no reasoning. If they really didn't want to take care of their customer, then they should've called me the day before or earlier that morning to cancel so I could've looked elsewhere. I'm an easy going person for the most part and this was handled so poorly. I'm glad now that they didn't do my hair, because I now know not to trust them. The day after this happened, then a different stylist called my number to schedule an appointment. Unfortunately, I no longer trust this facility and more so the manager. Thanks, but no thanks. So sad."
"So we were recommended to go to JCPenney salon by a friend. We called and scheduled a same-day appointment and they put my daughter with the stylist named Tony. When my wife first arrived, Tony recommended a treatment for my daughter for an additional $30. My wife declined, saying all we wanted was the trim. The price of the trim was $35. This is what the stylist did to my daughter. She butchered her hair. It is completely uneven and a total waste of $35. I do not recommend anybody use JCPenney to cut hair. I can’t believe this person calls herself a stylist. I could’ve done a better job as her father ."
"My first time visiting this salon and I will definitely be back. They were so nice on the phone and helped me get a last minute appointment before an unexpected business trip. Suzy was waiting for me at the entrance when I arrived and I felt pampered by her the entire time I was in her chair. My color and cut came out amazing! Thank you Suzy for helping me feel beautiful again."
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