Star Nails Fountain Valley

"My brother was happy with the pedicure other than the technician was very unfriendly $25.00 which was price wise. The manicurist for the price we paid $18 just cut nails put oil on send us to the receptionist to pay and we paid then tiped really kind of irked me, and we went out the door. The receptionist was very friendly and and offered me water and was very well-dressed in a matter of fact I really liked her. I would never go there again it was not the cleanest place in town. I was very unhappy to take my brother there. I would most likely go back to the place I usually go. That day it was just more convenient because a family member had a dentist appointment close by.. never again!!!!!"

"Made a same day appointment for gel x and when I got there they didn’t even make me wait 1 minute to get seated. Ken did my nails and I absolutely love them. He was fast but very careful, he didn’t rush me out. I will definitely be going back"

"Awesome Artistic Nail Artists and fabulous pedicure and eyebrow wax. I felt pampered and very relaxing ambiance, clean, natural music playing. I left content and ready to get Married. Thank you Star Nails- I will be back."

"I love this place!!!! I've been coming consistently for about 7 months. The service is amazing right from when I walk into the salon to right to when I walk out. I schedule my appointments online and choose the tech I'd like. All of the techs are amazing, and each pays attention to details and ensures to ask questions as they go so that the final result is exactly what you want. Their point system is a bonus, I like to save up my points for big, fancy designs. With this salon I always get both quality and excellent customer service, which is difficult to find. I definitely recommend this place to everyone I know. Ken is the tech who did the masterpiece you see below."

"Don’t give this place a dime, they are scam artists. They don’t stand by their work, and will refuse to make it right when their services are poorly, leaving you with improperly done nails and wasted money. Two of my nails broke after only 10 days because they were done so poorly (by Olivia). She rushed during my appointment and she did not build up the apex of each nail, instead leaving them paper thin in the places they’re supposed to be thickest/sturdiest. This is obvious from the attached pictures. As a result, they’ve already started breaking off because the acrylic on the nail bed is so thin in the weakest, most vulnerable spot. Unfortunately this mistake was not visible until the nails actually broke off, and now I have injured and bleeding nail beds thanks to Star Nails. When I called to ask for a discount on my next service, I was informed they do not offer any compensation or discounts after it’s been one week. Even though acrylics are supposed to last at least three weeks, the manager was insistent that their services are only guaranteed for one week, no exceptions. He told me I could come in for a fill instead, as if I would want to give them MORE money after they essentially robbed me. I mean, why would anyone willingly go to a nail salon where their set is only guaranteed to last one week? This situation is infuriating because once I do find a decent salon to switch to, I’ll still have to keep my hideous broken nails on for a few days while I wait for the injured nails to heal. And I have to worry that more of my nails will break and become injured while I wait, since their nail techs (Olivia) have no idea what they are doing. This is one of the most frustrating experiences I’ve ever had at a nail salon, and I wouldn’t recommend Star Nails to my worst enemy. Do NOT give them your business."