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Mercy Community Healthcare - Health Center
143 Southeast Parkway Court, Franklin, Tennessee, United States
About the Mercy Community Healthcare - Health Center
Mercy Community Healthcare - Health Center is a leading healthcare institution located in Franklin, Tennessee. Our dedicated team of healthcare professionals is committed to providing quality, compassionate care to individuals and families in the community. From routine check-ups to specialized medical services, we offer a wide range of healthcare services to meet the needs of our patients. Our state-of-the-art facility is equipped with the latest technology and resources to ensure that our patients receive the best possible care. Visit us at 143 Southeast Parkway Court and experience the difference that Mercy Community Healthcare can make in your life.
Photos of Mercy Community Healthcare - Health Center
143 SE Pkwy Ct, Franklin, TN 37064, United States
Opening hours of Mercy Community Healthcare - Health Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 14:00
Sunday:
Day off
Reviews of Mercy Community Healthcare - Health Center
"I’ve been coming here for a while now and it’s pretty good, the Spanish speaking staff are all kind and helpful. Since I am seeing the only gynecologist in mercy now, I’ve really not liked the way she treated me and my mother whenever we have appointments with her. Either is just rude and straight up blunt with all her clients, or she is racist. She was “scolding” me and my mother from what it seemed like, and I honestly don’t mind when a doctor is talking so unprofessional like to me, but it’s ridiculous when the doctor is talking like that to my mother who is older than her. Please learn some manners and professionalism. Not coming back with that gynecologist."
"My son gets great care from the pediatric side given he is extremely medically complex, but I am giving them two stars on my behalf. Today I called because I need a medicine I have to have refilled and my doctor told me she sent in a year's worth of scripts and for some reason CVS is needing a prior authorization. They are closed due to the weather so I called after hours. It said they would not do refill related requests but this is a medicine I take EVERY day and have to. The lady who answered the phone was no help even when I told her the urgency of me having this medication. I find it absolutely ridiculous and will be looking into moving my care elsewhere after this incident. I also plan on calling when your facility is open again to speak to someone higher up because patients shouldn't have to be left without their medications in any circumstances."
"I loved Bringing my kids until today, never in my 13 years of being a Mom have I ever had a Dr office make me feel like my voice as a Mother was useless and unheard. We had a 9am appointment with Dr.B. We showed up on time and there seemed to be a registration issue, takes a few minutes to get figured out or so I thought. Come to find out they didn’t resolve the issue at all they just scheduled us an hour later apt with a Dr we specifically requested not to see (she isn’t a good listener, she spends the majority of her time telling me that my kids should only spend 30 minutes an hour at most on electronics (Most all there school work is done on the laptops) and blames electronics on all my concerns) When I brought it to the attention of the front desk that our appointment was not with said Dr. I was informed that the Dr we were there to see and the Dr we were now seeing discussed it and thought she should see him because that’s who he’s always seen which is absolutely false. He had only seen her twice for yearly check ups and that’s it. So now not only do I feel betrayed, devalued and just disgusted the one Dr I really liked that made me feel heard as a parent, I no longer trust. They have one Dr I still like but I don’t know that it’s enough to overcome the disgust I feel in the pit of my stomach over this awful experience"
"Just very disappointed. I really thought this place cared. I travel 30 mins for my daughter to see Dr.Chin and she is awesome but I called to see if I could make an appointment as I have been having severe ear pain and wanted it to be looked at and was told I had to wait a month before being seen. Sorry Dr. Chen but the customer service I received today was unexceptable as the agent didn't even attempt to see if she could squeeze me in nor did she care about this issue I was having. Only that she didn't have an appointment to set. We will no longer be coming back."
"ENTRANCE: Entrance specifications are very clear, they have follow up appointments area and check in areas. CUSTOMER SERVICE: very well given :) Cost are affordable and sometimes is in base of customer's income . Dr Siarezy is very professional which makes the visit more comfortable more than you can expect. Clinic's are totally clean and you can breathe safely there haha They offer to the visitors educational information ( books ) which you can read while waiting to the Dr or you can take them those with you. Overall, Mercy is one of the best health clinics I have been. Ahhh and don't forget to create your account on mercy's platform to have a tracking of your payments, appointments or information for your wellness on the website."
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