Vanderbilt Comprehensive Care Clinic

"Once upon a time, the Comprehensive Care Center actually did what it was named; they cared for an HIV patient in their entirety. This place has absolutely lost its purpose. The Comprehensive Care Center (CCC) now simply obsesses over only your HIV "numbers" and performs the simple (mindless) act of prescribing HIV medicine. They have completely forgotten that HIV is a dynamic, chronic disease and both the illness and the medicines prescribed for it can be abusive and loaded with nasty side effects. They have become mindless that some of us have been fighting this battle for over three decades. The CCC's dull 'solution' is to farm you out to other providers by piling you up with useless, hopeless referrals. I guess that keeps their conscience clean. These days, ANY doctor with any TRUE compassion is fully capable of dealing with an HIV positive patient- it's my hope that I can actually find one of those doctors for they no longer exist at the CCC. Superficial treatment and combative miserable employees are all that's left at the empty husk that is now the CCC. To be honest, they should rename themselves 'Really Limited Care Center' as that would be far more accurate."

"I’ve been pos for 31 years and can say that HIV care at the ccc has never been so poor. Spent a full day trying to reach the ccc, no one answered the phone. Vumc makes multi million dollar profits on HIV care every year. They should do labs in the office and put an end to making people walk a mile away, wait for another hour just to get Bloodwork drawn. This practice alone makes it clear to me where vumc priorities are focused, it’s not client care. I had a temp of 103, could hardly walk, but i eventually made it to the lab just to be told the wait was an hour. That’s ridiculous and not in line with what’s best for the patient. They should at least have an option for people who are sick to get their blood drawn in the ccc and not be required to walk to the lab that’s on the opposite end of the mall. Can’t seem to keep a Dr, I’ve had four in the past 1.5 years. How can i feel comfortable with the Dr when it’s constantly changing. These are some of the reasons I am looking for a new place to manage my HIV care. If you’re a patient of ccc I invite you to join in the fight for our right to have lab work done in the ccc office again."

"I have been a patient since 2005. Started out by seeing Terry Davidson. Then when he retired saw Dr. Nash. Now seeing Dr. Kelly. Dr. Kelly listens to my problems and even came to see me when I was in the hospital at Vanderbilt."

"Called Dr. Person's nurse, Debbie, due to the fact that I vomit white foam when taking meds. She did not take my concerns seriously and instead called me "bat-sh*t crazy" and hung up on me. My boyfriend is also a patient and we would like to know why patients are treated this way. I have not heard anything back from the Office of Patient Relations."

"Dr. Nash is an excellent Provider. He shows Carr and compassion for each and every one of his patients."