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River Lakes Dental Group and Orthodontics
9510 Hageman Road, Bakersfield, California, United States
About the River Lakes Dental Group and Orthodontics
River Lakes Dental Group and Orthodontics is a premier dental institution located in Bakersfield, California. Our team of experienced dentists and orthodontists provide top-notch dental care and orthodontic services to patients of all ages. From routine cleanings and check-ups to advanced orthodontic treatments, we are dedicated to helping our patients achieve and maintain healthy, beautiful smiles. Conveniently located at 9510 Hageman Road, our modern facility is equipped with the latest technology to ensure the highest quality of care. Visit River Lakes Dental Group and Orthodontics for all your dental and orthodontic needs.
Photos of River Lakes Dental Group and Orthodontics
9510 Hageman Rd B, Bakersfield, CA 93312, United States
Opening hours of River Lakes Dental Group and Orthodontics
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 17:00
Friday:
07:00 - 16:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of River Lakes Dental Group and Orthodontics
"The billing department has been horrible. They listed themselves as a provider for my insurance but didn’t tell me the specific dentist that I saw hadn’t been cleared yet to bill my insurance. Stuck me with having to send my own claim into insurance. And while trying to figure out their mistake or lack of understanding, sent my bill to collections. Not a good look RiverLakes Dental."
"I thought i was going crazy until i read the reviews, it's not just me. The stupid online check in process they use is borderline useless, and when it isnt working, (or if you have someone else bring a child in for their appointment,) be prepared to change your password a couple times before you can even see the doctor. and dont bother asking to bypass their online system, they have ipads available for you to use! well that doesnt help when your account is locked out and you cant log in to anything. seems like the kind of problem a paper hardcopy backup would solve, but dont bother asking for paperwork to sign with a pen to get seen. they dont have it! my question is: What kind of business adopts an online only system for checking in, without a paper backup when the system isnt working?? and if you are in the waiting room, but cant navigate their awful system, guess what? That's a missed appointment! they'll charge you for not being able to use THEIR system. with no paper back up. insane. avoid this place."
"My sister was not getting her calls returned on help for my elderly fathers upcoming appointment. So I had to go in person, luckily the front desk girls …. Jasmine and Michele were able to help and explain the answers I needed. . And I left happy and with the paperwork I needed for my fathers upcoming appointment. Ty girls."
"Dr Phi was absolutely amazing, so kind and made me feel so comfortable. The procedure was so quick! The rest of the staff was also so caring and friendly! The only slight complaint is I wish the front staff Michelle had been a little more compassionate seeing I was in pain."
"The ladies at the front desk were very friendly despite me being 15 minutes late. My dentist and his assistants were awesome. They asked me how my crown felt, didn't hesitate to make adjustments and listened to my concerns. Everyone was very professional, and I would recommend this organization to future clients. Thank you very much."
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