Stockdale Smiles Dentistry and Orthodontics
11120 Stockdale Highway, Bakersfield, California 93311
About the Stockdale Smiles Dentistry and Orthodontics
Stockdale Smiles Dentistry and Orthodontics is a leading dental institution located in Bakersfield, California. Our team of experienced dentists and orthodontists are dedicated to providing top-quality care to patients of all ages. Whether you are in need of a routine cleaning, orthodontic treatment, or a cosmetic procedure, we are here to help. Our state-of-the-art facility is conveniently located on Stockdale Highway, making it easily accessible to residents in the Bakersfield area. Come visit us at Stockdale Smiles Dentistry and Orthodontics for all your dental needs and leave with a smile on your face.
Photos of Stockdale Smiles Dentistry and Orthodontics
11120 Stockdale Hwy Ste 103, Bakersfield, CA 93311, United States
Opening hours of Stockdale Smiles Dentistry and Orthodontics
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
07:30 - 16:30
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Stockdale Smiles Dentistry and Orthodontics
"Having worked in the dental field I understand how dental offices operate and usually give the benefit of the doubt because I've been on the other side and know how things can happen behind the scenes but after this most recent visit I will not be returning. My first visit with them was sketchy but I went along with it. And this visit I was treated like I was dumb and like my time was worthless. I scheduled an emergency appt for a tooth ache and received multiple forms of confirmation of appt day/time. Upon arriving for my appt I was told that the office was on lunch and I would be seen when they returned (30 minutes from my arrival time) and 15 minutes after my scheduled appt. I told the receptionist that my appointment was for 12:15 and she said, "No, its 12:30". I said "No, its 12:15, I have proof from your communication that its 12:15" and even pulled up their website scheduling system and showed her my appt. She said, oh that must be a computer error. It's 12:30 and told me to wait until they returned from lunch. I wait, and 2 other patients are brought back right at 12:30 while I continued to wait. It was 12:58 and I was ready to walk out when someone finally came and got me. A pano was taken and the doctor came and did a 1 minute check and told me I needed to schedule another appt to come back to see an oral surgeon. While sitting in the patient chair I was able to see both my paper chart and the full schedule on the computer that both stated my appt was in fact scheduled for 12:15pm (it now being after 1pm that I was seen). I asked the dental assistant why I was told conflicting information and why the receptionist lied to me. She was clearly flustered that I noticed and brought it up and she came up with an excuse and told me to wait in the lobby for the receptionist to schedule me to come back. I sat and waited and again was not acknowledged so I left. I will not return. I do not recommend treating your patients like their time is not important and lying to them when its very clear there was an error on your part. Accountability goes a long way. It is also frustrating to make a patient schedule an entirely separate appointment to come back to see another doctor in the same office on another day when the patient came in with pain."
"Overall the team was great! From the front desk to the Dr & health coordinators! My treatment plan was explained very clearly & what was needed to be done from start to finish! Can’t wait to get started with my Treatment!"
"I went in with no appointment hoping that I would be able to at least make a future appointment asap. To my surprise Mayra was able to get me in right away. She was not only profesional but very friendly. I really like the staff ! But Mayra and Serena go above and beyond!"
"Every single visit I have had has been an absolutely excellent experience. The staff, from the front desk, to hygienists, dentist, are all very friendly and professional; they make every visit so comfortable and enjoyable. Their service and care is exactly what one would want and expect. If you're looking for the right office, it is easy to guarantee that you will have the same experience and thus, won't be disappointed. If you are, then there's something wrong with you."
"Excellent & caring Dr, great experience. Lindsay took my X-rays & finished my cleaning, she was kind & efficient. Dr. Is one in a million! His suggestions on maintaining healthy gums & teeth are so helpful. Michelle is sweet & accommodating at the front desk! Thank you!"
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