Westwood Dental Arts Center

"Esther is wonderful. She is helpful, courteous, and professional The person who took my x-rays was also professional and positive. This is my first visit, but so far so good! Moving along in the year, I had my teeth cleaned. The hygienist is excellent, and this office continues to deliver high quality service and work. Dr. Ali is a consummate processional."

"The receptionist is helpful, and polite. The dental assistant is understanding prompt, and knowledgable of he occupation. The dental hygienist is careful, and has many moons of experience. The team works together."

"I have been a patient of Dr Ali and Dr Amir for approximately 2 years. Dr Amir has reformed multiple bone grafts and implants. He is very caring and kind and very experienced at his profession. Dr Ali has placed a beautiful set of teeth in my mouth. It’s a blessing to be able to eat again lol. Esther is the kindest and most helpful caring person . The dental assistants are knowledgeable and always making sure you’re comfortable. I would recommend this office to anyone. Thank you to everyone"

"The doctor was VERY professional. He knew what to do and to this day, I still love the work he did. One issue is with the receptionist, I called asking about my insurance in which she told me they accept it. I still wanted her to call my insurance to ask about x procedure to ensure I’m paying $0 out of pocket. She then gave me a phone call a couple of days later telling me I’m all good. I called my insurance before calling the Westwood Dental Arts Center to ensure I don’t waste my time going back and forth with the dentistry and I was also told by my insurance I’m all good. Fast forward to the appointment, I went half an hour early to get the receptionist to call my insurance because I wanted to do one more procedure and wanted to ensure it was accepted by my insurance. I told her to also double-check if the first procedure was accepted too just in case you know? Paranoia. She stayed for ONE hour on call and told me everything was covered. Fast forward a month later, I get a phone call and I owe them $400~. I’m obviously enraged. I call asking why and was told both procedures aren’t covered by my insurance? I call my insurance and was told that everything was covered except for a 7 dollar bill per procedure. Two procedures, 14 dollars. I don’t mind that. I ask the insurance to send me a proof bill. They do. I then call the receptionist explaining the situation and she just screams at me blaming me? You were the one who called the insurance MANY times, why are you mad at the consumer? The reason I made many phone calls before getting an appointment was because I know dentists in the USA do this. Tell you they do my insurance then send you a hefty bill. I had all my siblings have this happen to them with dentists ONLY!! Always a “miscommunication”. I didn’t want this happen to me yet it still did.. I hope they know better now."

"My family has been going to Dr. Ali at Westwood Dental Arts Center for over a decade and I just had to write a review about him and his team. Dr. Ali himself is a highly skilled and knowledgeable dentist, who holds a faculty position at USC. His expertise and attention to detail are always evident through my visits. He always take the time to explain the procedures, answer my questions, and address any concerns I had. His gentle approach and calming demeanor immediately makes any procedure manageable. The staff at Dr. Ali's practice are outstanding. They are a team of caring and compassionate individuals who go above and beyond to ensure patient comfort and satisfaction. One aspect of my experience that always stands out is the appointment management system, spearheaded by Esther. Making appointments has never been easier. Esther is always extremely efficient and accommodating in finding a convenient time slot for my visit. She is always responsive to my schedule constraints and ensured that all necessary paperwork is ready before my appointment. Esther's organizational skills and attention to detail made the entire process seamless and stress-free. The clinic itself is clean and well-maintained, with state-of-the-art equipment and modern facilities. The high standards of hygiene are evident throughout, which further reinforces my confidence in the practice. Dr. Ali's commitment to staying updated with the latest dental advancements and being active as a professor is truly commendable. In summary this review has been long overdue. Dr. Ali has been our family dentist for the past decade. If you are looking to find a true gem of a dentist with an exceptional team book your appointment with Dr. Ali."