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Le Reve Spa Santa Barbara: Nail Salon , Massage, Wax & Facials Santa Barbara
21 West Gutierrez Street, Santa Barbara, California, United States
About the Le Reve Spa Santa Barbara: Nail Salon , Massage, Wax & Facials Santa Barbara
Le Reve Spa Santa Barbara is a luxurious beauty salon located in the heart of Santa Barbara, California. Our skilled professionals offer a wide range of services including nail treatments, massages, waxing, facials, hair care, and more. Whether you're looking to pamper yourself with a relaxing massage or get a fresh new manicure, our experienced staff is dedicated to providing top-notch services in a tranquil and inviting atmosphere. Visit us at 21 West Gutierrez Street to experience the ultimate in beauty and relaxation.
Photos of Le Reve Spa Santa Barbara: Nail Salon , Massage, Wax & Facials Santa Barbara
21 W Gutierrez St, Santa Barbara, CA 93101, United States
Opening hours of Le Reve Spa Santa Barbara: Nail Salon , Massage, Wax & Facials Santa Barbara
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
10:00 - 19:00
Reviews of Le Reve Spa Santa Barbara: Nail Salon , Massage, Wax & Facials Santa Barbara
"I had a wonderful experience at Le Reve, and plan to make this spa part of my regular routine for facials. My skin felt so clean and radiant, the atmosphere was lovely (peaceful and calming) and the staff were incredibly kind and welcoming. Thank you!"
"Had a facial and massage. They were both wonderful! The staff were great. Definitely would go back!"
"Made several appointments, three weeks in advance, and my mother‘s birthday, showed up for the appointment this morning and nothing was on the books. We drove an hour to get here, and there was nothing they could do for us. They have no idea how to run a business, run for the hills don’t even bother"
"My recent visit to Le Reve Spa and Waxing Center in Santa Barbara was an absolute disaster. With six years of waxing experience, I can confidently say that this was the WORST waxing center I've ever encountered. The most glaring issue was their terrible customer service. The staff displayed disinterest and unfriendliness from the moment I arrived, making me feel unwelcome. Their lack of professionalism was evident throughout. However, the nightmare began during the waxing session when I noticed a significant amount of hair left untouched. When I diligently raised this concern to the staff member responsible, I was shocked by their complete lack of accountability. Instead of taking responsibility, they offered a series of unreasonable excuses and adamantly denied any wrongdoing. Their unfounded claim that such a subpar waxing outcome was standard across the industry was simply false. In my determined effort to resolve the issue, I reached out to them multiple times, only to encounter a consistently changing narrative. Unbelievably, they suggested scheduling another appointment at the same price for the following day, further confirming my suspicion that this was, in fact, a scam. Despite my extensive experience, they denied accountability, offering no refund or resolution. Their utter disregard for customer satisfaction was infuriating and unprofessional. I strongly advise anyone considering waxing services to AVOID this establishment at all costs."
"I paid for myself and four of my bridesmaids to get manicures/pedicures at Le Reve for my wedding this past September totaled at about $480. The appointment itself was enjoyable. It was not until a day later that I asked my bridesmaids if they too noticed that their manicure was subpar and they said "yes, they are terrible". I ended up having to go back into the spa the day of my wedding to get the mani’s fixed. Unfortunately, the same lady (Marcie) who originally botched our mani’s was there waiting and she blamed the poorly done job on the nail polish. So to save time (because it was my wedding day) and because we knew she wouldn’t do a good job only myself, my sister in law and another bridesmaid got our nails redone. This is where the real pain begins. The day after the wedding I flew back to Sydney with my husband, but I found time to email the manager Bridgette about receiving a refund for our trouble. Over the next two weeks I called and still received no response. Finally, I got a hold of her. We talked on the phone and while I begged her for a refund she insisted that it was an industry standard not to give refunds and that because we came in again the problem was fixed; furthermore she accused me of lying about the quality of manicure we received. At the end of the conversation she confirmed that she wouldn’t give me any of my money back because she could tell I was going to leave a negative review. I got these manicures to pamper my ladies and because I had another wedding in Sydney when we got back so I hoped to have my nails looking nice for that too.. I have attached pictures to show that I was not exaggerating about the quality of manicure. Moral of the story: Bridgette was uncouth and mishandled situation and Marcie gave us bad manicures."
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