Midsouth Medicine
2149 Stateline Road West, Southaven, Mississippi, United States
About the Midsouth Medicine
Midsouth Medicine is a leading healthcare institution located at 2149 Stateline Road West in Southaven, Mississippi. Our team of dedicated doctors and health professionals are committed to providing the highest quality medical care to our patients. From routine check-ups to specialized treatments, we offer a wide range of services to meet the healthcare needs of individuals and families in the community. With a focus on compassionate care and personalized treatment plans, Midsouth Medicine is your trusted partner in achieving and maintaining optimal health. Contact us today to schedule an appointment and experience the difference our expert team can make in your healthcare journey.
2149 Stateline Rd W, Southaven, MS 38671, United States
Opening hours of Midsouth Medicine
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
08:30 - 17:00
Sunday:
Closed
Reviews of Midsouth Medicine
"Dawn Webb is an excellent NP. Knowledgeable, friendly, professional. She knows about the health issues that I have. Her recommendations have been extremely helpful."
"Scamming artists at the front desk!! Every time my aunt goes for an appointment, they say that she has a balance. I told them that she isn’t supposed to have to pay due to her insurance plan. She says ok I will give them a call. She comes back in 2 mins stating that the insurance company says she hasn’t met her deductible. We give a call to the insurance company, they say no calls from that facility have been made. Also, they say she has no balances or claims from this drs.office. She then tries to call the drs office a few times herself, and guess what?? No answer!!! They try to throw out some medical terminology at you and think that they are scaring you. I know that she isn’t the only one that they are doing this to, and I hope they are caught ASAP!!!! If this was my place of business and I read these reviews, I would highly concerned. Signed not seen, and unsatisfied."
"I recently visited midsouth medicine after i was told they could help me with my condition. After filling out the paperwork i was told they could not and would not help me. I went to the emergency room to get some help immediately and ask for help finding a proper physician. While i was in the emergency room mid south medicine contacted me and told me it was a misunderstanding and could i please come back they would be happy to have me as a patient. I returned a couple days later with my wife driving because I was unable to drive at the time. I was left unattended for more than an hour in an examination room. My wife became frustrated and went out to the reception area and ask what was going on they told her they shredded the original paperwork and that we had to redo all of the paperwork that was already submitted. The data they were asking for was given to mid south medicine when they called me in the emergency room and it was recorded in their system yet they continued to leave me sit in an exam room. Eventually we filled out the paperwork and i was seeing by the nurse practitioner and everything seemed ok i scheduled a follow up appointment and i thought everything was taken care of. Today i received a registered letter from midsouth medicine telling me that neither myself nor my wife were not welcome and they would no longer treat me because of the disturbance my wife made in the waiting area. I guess there is a life lesson in this story and that is if you're not satisfied just put up with it or your libel to be kicked while you're down. I have forty years business experience and usually when a customer is upset you do what you can to make it right clearly it doesn't work the same in some of the medical field. My recommendation is that this practice has a real problem caring for their clients and organizing paperwork. Unless you have no other choice avoid this provider. My condition at the time was dangerous and no one even checked on me in that one hour wait. The hospital took a statement about the care given at Midsouth Medicine because they were concerned."
"THEY NEVER ANSWER THE DANG PHONE!!!!!!! They used to be so friendly and answered the phone/returned voicemails promptly. I don’t know what has happened, but my experiences here are not the same. The billing woman is FREAKING AWFUL and the 4-5 ladies at the front desk as well. They are very impolite and unpleasant. Service is slow as well. I’ve left samples of urine and blood before that were never tested, but I was charged for it. What sense does that make. I hate it here!!! The MA’s are the only friendly staff I have encountered, other than the NP’s and Dr. Newman. The unpleasant staff are the face of the business. This needs to be corrected!!!!"
"A week ago I had an appointment. I booked that a month in advance and gave them the insurance information and to my knowledge you supposed to run it to see whether you take it or not and call the patient. Never got a call like I use to and went to the appointment to find out they don’t accept my insurance. Sad case . That one unprofessional YOUNG girl that don’t have no customer service skills is a clown. Just to say I said that was going to be my last day going there but it only made me really make it my last on to the next and better."
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