Desoto Family Care Clinic
346 Stateline Road West, Southaven, Mississippi, United States
About the Desoto Family Care Clinic
Desoto Family Care Clinic is a trusted healthcare institution located at 346 Stateline Road West in Southaven, Mississippi. Our dedicated team of doctors and healthcare professionals are committed to providing comprehensive medical care for individuals and families in the community. From routine check-ups to specialized treatments, we offer a wide range of services to meet the healthcare needs of our patients. Visit Desoto Family Care Clinic for personalized and compassionate care in a welcoming environment.
Photos of Desoto Family Care Clinic
346 Stateline Rd W, Southaven, MS 38671, United States
Opening hours of Desoto Family Care Clinic
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Desoto Family Care Clinic
"Called in to make an appointment with a provider. Everything went smooth until I asked them if I could have a male provider and that’s when I was told they didn’t have any. So I asked the receptionist to please cancel the appointment and that’s when they hung up in my face. Not considering that I have reasons to choose a male provider, and it’s my God given right to choose whatever provider I want. Piss poor service and attitude. If they don’t care about their service then they definitely don’t care about you."
"I was a patient here for a while with no complaints. My PCP was Danielle Bradley. Well she has moved on and this place is a nightmare now. I made an appointment and wasn't told my PCP was gone. I decided to give them a chance anyway since I was there and needed care. The PCP that I saw didn't help me at all. I needed some meds refilled, meds that were prescribed from this office. I had been in the hospital since my last visit. She said she needed my hospital records and I said I would sign a release but she insisted its to hard to get records from Baptist Desoto and I needed to go to the hospital and get them somehow before she would refill any of my meds. EXCUSE ME!!! So being and amputee in a wheelchair I'm suppose to go running around the hospital doing your job. These are life sustaining meds not pain pills. Like Insulin, statins, blood pressure, cholesterol meds. She absolutely wasted my time and risked my health by denying me these meds. But you can bet she billed my ins company. I will never go back to this office because of her. Don't go here if you value your time and life. I called to complain but it fell on deaf ears. Probably the only PCP they have. I would like to be contacted by management or owners. Well guess what? Someone contacted me the day after I wrote this. The office representative basically told me not to come back and they released me from their care. No apology, no try to make things right, no attempt to resolve the problem. I hoped to return and continue to be a patient but they don't want that. Not only did they put my life in danger by denying me meds they don't care and can afford to lose the business so please help them out and go to another provider. They don't want your business."
"Staff was super friendly and helpful. I have never had a better experience with a doctor's office. 10 out of 10 definitely recommend"
"The NP has terrible bedside manners. She spoke to me as if I didn’t know what my diagnosis meant. When asked for some help with the pain she treated me as if I was only there to seek drugs though she could she how much pain I was in. After I completely lost my cool with her. She walked out left me in the room for 15 minutes and sent a male in to ask if he could help. I said no I’m waiting on her to return with with my referral he then said that’s not going to happen it’s time for you to leave. Was I wrong for loosing my cool, sure, but I made no threats to her or the staff just simply told her how I felt and they essentially walked me and refused to refer me to a specialist. NEWS FLASH, YOU WORK IN A FIELD WHERE YOU ARE GOING TO DEAL WITH PEOPLE WHO ARE IN EXCRUCIATING PAIN AND NOT ALWAYS IN A GOOD MOOD. YOUR SUPPOSED TO BE THE PROFESSIONAL. In response to the owner’s comment. Everything you replied is completely false! I never once asked for your NP to prescribe me a medication that goes against your policy. I also did not curse at your NP as well as block her from exiting the room. The issue is that your NP never gave any explanation as to your policy And immediately treated me as a drug seeker. Had she done that and done her job and give me sound medical advice to go to the ER if the pain was that bad I would have. So it is obvious by your response that your staff is a direct reflection of you and it’s sad. Next time don’t make up lies to try and justify your staff’s inability to give proper medical advice as well as proper bedside manners."
"Just got my Regeneron Infusion therapy here and all I can say is Thank You to this business. From our initial phone call to the actual infusion therapy, my wife and I were handle with care and respect. This clinic acted in a professional and timely manner to get us the help we so desperately needed! The infusion is very time sensitive and you have a limited window to get it. This clinic bent over backwards to help us and to ensure that we beat that deadline. We met one of the owners of the clinic while we were there and she was wonderful! I do have to say that the conditions were not 5 star, but I wasn’t there to sleep there. The people and the care were first rate!!"
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