Fast Pace Health Urgent Care - Bolivar, TN

"They saw me for a slightly uncomfortable knee. They gave me a knee brace. I wore it for 4 days. A few months later I received a bill from the manufacturer of the knee brace saying that I owe them $500 because my insurance only covered $98 of the $598 knee brace. Anyone that would’ve walked out of office wearing that knee brace would not have done so knowing that they would have to pay $500 for it. No one at fast pace told me my insurance may not cover the full amount so it was never a possibility in my mind. When I visited their office to discuss hopefully them assisting me with a $500 bill for a dollar general knee brace they essentially said “thats not our problem”. Now I’m shafted with a ridiculous bill for an item I haven’t even used for a full business week. Why would they carry a product that a fairly common insurance company would pay so little for? Surely someone coded in the prescription number and saw the amount owed would be the ludicrous $500. A “heads up” would’ve been appreciated."

"The staff were friendly and easy to communicate with. They didn’t rush you, they took their time with you and I will go back to the bolivar location the next time I need their services. I would recommend this location to anyone."

"I wasn’t expecting to receive service so fast. I was told a 45min-1 hr wait. I just hoped it would ‘t be longer than that. The front desk receptionist was very friendly. I liked the convenience of doing my registration from my phone instead of having to fill out a bunch of papers. The provider got me in and out. I will definitely recommend and come here again if needed."

"I made an appointment online and arrived early as suggested. I was called back to the exam room after a very short wait. My nurse was very nice and personable. I was seen by Lauren Hopper who listened to what I had to say and began her exam with efficiency. Today I feel so much better than yesterday. The injections have helped tremendously and I’ve started the oral meds. Needless to say, this was a five star visit! In and out in about 40 minutes…"

"It was a very pleasant, clean, professional, and friendly experience. The Dr. And Nurse Practitioner as well as the receptionist were helpful and down to earth explaining things to me and my grandson who was treated. It really was “Fast Pace!” The prescription was at Walmart without waiting more than a few minutes while I shopped for a few things we needed. ThAnkyou for courteous promptness and caring."