Armour Family Medicine PLLC 728 West Sherrod Avenue, Covington, TN 38019

"Came in with the worst vertigo episode, and she suggest I be transported by Ambulance to the ER for possible pancreatitis?!?! After sitting in the ER for nothing, my wife and I, and my mother (who is a nurse) called repeatedly every day asking for my blood work results. They always say we will return your call by the end of the day, and it has been over a week and a half and still have not heard back from them. Don’t waste your time."

"I have been a patient of Armour Family Medicine for almost five years now. Jeremy Hubbard and his nurse Sheila are the absolute best! They listen, they care, and are always attentive to my needs. I give them five stars, keep up the great work you guys!"

"The girls who make the appointments are very rude and need to be fired! Dr suzette no longer works there and she was the best dr there. I called today to do a walk-in , keep in mind I’ve been doing walk-ins here forever cause they have been my dr forever and she says I have to be running fever, never has anyone ever told me that my neck has been hurting for two weeks no sleep, headaches, and trouble breathing. I hope it’s nothing serious but it could be and she was rude with me and hollered at me!!! No mam I will be seeking a new dr for me and my family. Dr Hubbard keep doing what you do and you can get your own practice and leave those rude people alone. To the girls who make appointments I hope y’all get fired or someone treats you the same way that’s in as much pain as I am!"

"Jeremy Hubbard and his nurse is very good! Ray the lab tech is wonderful as well! These 2 people need to be where there is better service! Very caring and thorough in his work! they are the reasons for the 2 stars Amy the office manager is RUDE , will cut you off smart mouth and has to have the last word which is usually a smart remark!! VERY POOR PHONE ETIQUETTE Other staff I've dealt with very nonchalant and no empathy! Robotic! I WILL BE LEAVING THIS FACILITY BECAUSE OF THE RUDENESS!"

"Walked in in the morning to drop off the multiple pages of medical history demanded by this clinic BEFORE an appointment could be made. There were zero patients in waiting room and one woman waiting at receptionist desk. After standing there for 20 minutes, (with no recognition at all...like I was invisible) someone walked out of the office to the left and so I asked her if she would/could take the paperwork, explaining that my wife needed to see the doctor ASAP. She said "no problem" and handed papers to receptionist. Here we are, TWO WEEKS later and have yet to receive a call. So, my wife called them today, only to find that the 12 pages of paperwork were LOST... One trip to GET the paperwork, another trip to drop off the paperwork, and now, still no appointment. I've never heard of having to be "vetted" before a family doctor will see you. We have great insurance that they've already said they accept, so what's going on here??"