All Things Travel, LLC
1620 Bonnie Lane, Memphis, Tennessee, United States
About the All Things Travel, LLC
All Things Travel, LLC is a premier travel agency located at 1620 Bonnie Lane in Memphis, Tennessee. Our team of experienced travel professionals is dedicated to helping you plan and book the perfect getaway, whether it's a relaxing beach vacation, an adventurous hiking trip, or a luxurious cruise. We offer personalized service, insider tips, and unbeatable deals to ensure that your travel experience is seamless and unforgettable. Contact us today to start planning your next adventure!
Photos of All Things Travel, LLC
1620 Bonnie Ln #104, Cordova, TN 38016, United States
Opening hours of All Things Travel, LLC
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of All Things Travel, LLC
"Alice planned our trip to Seoul and did a wonderful job. We had the best time with her professional help. She helped us save hundreds with a 5* private hotel, too."
"For starters, we know the owner personally. We are on our honeymoon. We asked Alice for one small requirement, that our cabin has a hot tub with a nature view. My now wife talked about it constantly over the months before our wedding. Was so thrilled we would get to relax and enjoy God's creation together. When we got there, the hot tub was on the front porch at eye level 3 ft from where the entire resort drives past. She had one job and very obviously didn't bother to double check before or after selecting it. So when my wife saw it after the long day of travel, her face dropped and almost started crying. So naturally I'm pissed. Alice said how was she supposed to know, and I'm sitting here thinking, isn't that your whole job? To verify these things. I'm paying good money. I don't care if your haven't visited the place. You call if you can't tell by the video walk through. You do your due diligence. If I had messed up like this in my industry I'd be fired for incompetence. How would you like to share your intimate, private moments on your honeymoon in public for all to see? And for kickers, the place we got had black mold all over the only bathroom. That's how we were able to leverage the property owners to find us a different place. So, if you have any requests or use this agency, double check everything yourself and don't trust them to do it for you. Or they will ruin 2 whole days of your vacation and greatest memories of your life."
"I do not recommend this agency. I spent almost 30 minutes on the phone with Lisa, providing specific details about our trip desires. After notngetting back to me within the time frame she committed, I called her. She was not available and later returned my call. It was as if we never spoke. She asked me was I sure she was who I spoke with because she didn't have any information on my travel. As we talked more, she said oh you were the party of 4 with plans for Paris. She proceeded to say " well explain your trip again". I asked her why was I was explaining again and she said "because I don't remember the details". I asked if she had taken notes and she said "well that's just it I'm not sure and if I did, I don't know what I did with them so you are going to have to let me know again." I couldn't believe what I was hearing. She said I have 4 other trips I am planning and I'm really busy. I asked her to have Alice the head of the agency to call me. It was even worse with Alice. I explained all of the above to receive the following response "well people make mistakes" do you want me to assign someone else. I told Alice no thank you. I further explained that she missed my whole concern because she was too busy defending Lisa. I further explained that I am all for showing grace to "mistakes" however this was not a mistake, but rather a FAILURE to deliver. Alice said well I'm sorry this is our busy season, do you want me to assign someone else. I told her no thank you. I would not use them even if it was a paid free trip by them."
"Alice Johnson helped me plan my honeymoon trip before the pandemic. She went above and beyond to help us gather everything we needed as our trip was scheduled in the middle of the pandemic. It had to be rescheduled and all planned events rebooked twice due to flight conflicts with COVID tests. She and her team are AMAZING at what they do and they make it so easy for you to trust them to give you the best deal! Booking a honeymoon can be so stressful, so I am beyond grateful for all of their help! I would most definitely use them to help book for future trips!"
"Alice and her team are incredible! They have planned my personal trips and family trips for years now. She is very detail oriented, and knows the travel industry very well. She is clear in explaining options that help fit with your budget, and setting you up for a fantastic vacation wherever you go! I would recommend Alice and her team to anyone!"
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