Carriage Hill Family Care, PLC
3501 Carriage Hill Drive, Paragould, Arkansas, United States
About the Carriage Hill Family Care, PLC
Carriage Hill Family Care, PLC is a trusted healthcare institution located at 3501 Carriage Hill Drive in Paragould, Arkansas. Our team of dedicated doctors and health professionals provide comprehensive and compassionate care for individuals and families in the community. From routine check-ups to specialized treatments, we are committed to promoting the health and well-being of our patients. Visit us today and experience the personalized care and attention that sets Carriage Hill Family Care, PLC apart.
Photos of Carriage Hill Family Care, PLC
3501 Carriage Hill Dr Ste B, Paragould, AR 72450, United States
Opening hours of Carriage Hill Family Care, PLC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Carriage Hill Family Care, PLC
"I honestly don't understand why I am having such issues with this company. I originally called around January middle of month, and requested to be seen by 1 of 2 of the practitioners I have been seen by before. After 2 weeks I had to call again. They took my information again, and said they would reach out. Two more weeks passed, and I had not been notified of anything. So I called. I was then told that they are both full. When I asked why no one reached out to me, she then repeated that they are both full. I explained that it was fine, but I would like to still be seen, and I am fine with any woman provider. This woman informed me that someone would reach out to me on Monday. Again, no one reached out to me. The receptionist are completely unprofessional, and I really don't understand why. I've worked as a medical receptionist, and I understand that it is often busy, however the complete lack of communication, and ability to even call me or email me to update me at all is WILD. I'm sure the practitioners are great at this location, but the front office staff need to be more properly trained. I don't feel valued at all."
"Best healthcare! I have never felt so heard and listened to. Thank you Latoya & her team. Y'all are the absolute greatest!"
"I have never called them and not had to wait at the very least 4 hours to get a response back. If you have any questions more than just wanting to schedule an appointment you will not be able to do so without leaving a message at the nurses station. The answering machine says "please do not leave multiple messages as this will delay us getting back to you" but I personally feel that's hard to believe when you already take so long to respond. The actual Dr's are good and going in person is good but one star because it is ridiculous that you can't check your messages more than once a day."
"Lauren Wilmer's team makes the time to hear what you have concerns about, and always remain supportive regardless of their personal opinion. Two examples of great customer service: a seat was wet, and I happened to be lucky enough to sit in it. Taylor went out and cleaned the seats nearest to their door. A billing issue occurred, and Stephanie got the office manager to discuss my concerns with. The office manager was professional, understanding, and kind. Every business will go through a tough time. It is what they do during that period that defines the business. His office is legit. Their medical is the best I have received, hands down which is why I moved to Carriage Hils. Lauren Wilmer is open minded, trustworthy, and operates in an ethical manner."
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