Arrow Motel,

8709 Andrew Johnson Highway, Knoxville, TN 37924

"I ended up with bed bug bites all over my body . My towels were black an my chair has big stains all over them . It was decusting I would not stay there again if my life depended on it"

"BEDBUGS! the price seemed wonderful. But they were badly infested with bedbugs. And when we told the person at the front desk they just faked shocked. Also they make you pay for a 5 dollar key deposit, that they don't return. I wouldn't have cared, (it's five dollars) but with the bedbugs, microwave and the refrigerator not working, and the people not caring, it was principal. Will never stay here again."

"Only one light in the room, very dark. Only one electrical outlet in the room. Carpet dirty. Bathroom wall looks like it's unfinished. No safety bar in the shower. Really a substandard room. The weekly rate is higher than the other motels in the area."

"It was a horrible stay at this Motel The housekeeper stole from our room on several occasions. After telling the owner,s wife and asking to have no more housekeeping, the housekeeper still came in and took more. Living on a fixed income, we had little choice to what happened next. My boyfriend called the desk about the toilet in our room being stopped up. The owner and the couple that are the housekeeping/maintenance came into our room. The owner said "You have a different complaint everyday, you leave no complaints, get out. I am the driver in the household and cannot drive in the evening. The truck was loaded down and we would have not been able to salvage our belongings. My boyfriend bit the bullet and apologized for the issue. This was approximately 4 days into our stay when this occured,we had paid all our funds for 3+ weeks. Do not go to this motel. It's a firetrap and Hitler type of organization. Am I getting it across that they have no customer service skills at all and are into some bizarre behavior and dementia?"

"The owners are actually pretty nice if you treat them with the same respect you would expect back in return! The so called pregnant homeless woman they "kicked out for not being able to find her keys" was kicked out along with her boyfriend for raising hell all day banging on the door and fighting. I was actually glad the owners made them leave! It's not the owners, it's the people coming around raising hell that are the problem! Oh, and the housekeeping staff is awesome!"