Ulta Beauty

"Today is my birthday. I called this store at 10am when they opened to ask if they do FREE MAKEUP for birthdays. She said "Yes! & WE DO FREE HAIR!!" I was SO EXCITED. We talked about it the WHOLE TIME she was doing hair/makeup. When I got to register I was charged $77. I asked what it was for because I was only tipping her. She had told me I could tip at register after I ASKED if people "TIP WHEN YOU DO FREE HAIR/MU" SHE SAID YES. THE MANAGER WAS SOOOOOOOO RUDE & ACTING DUMB. ASKING ME WHO I TALKED TO ETC. SHE SAID "SRY, BEST I CAN DO IS 10% OFF. ON MY BIRTHDAY?! I was LIED TO MY FACE. SHE ALSO DIDN'T GIVE ME BIRTHDAY GIFT. I HAVE BEEN REWARDS MEMBER FOR 10 YEARS. SHE KEPT ASKING FOR CORPORATE EMAILS. SO I AM CURRENTLY ON THE PHONE WITH CORPORATE TO HANDLE THIS. Just came into the store again with the guy on phone and five different coupon codes he gave the manager and she kept saying none of them worked. He said they all worked and that he tested them so she was doing it on purpose. All I wanted was my little mini birthday gift that I get every year. Ended up getting hung up on by corporate for some reason. Happy birthday to me. NEVER GOING HERE AGAIN!!!!"

"This sweet young lady by the name of "Faith" I believe was very helpful on black Friday, there were a lot of people in the premises but she took her time with me, to make sure my skincare products were the ones that I needed to require. Super sweet and caring about my needs. Give her a raise!!"

"My first time going to Ultra Beauty Salon, and I was not disappointed! My hair stylist was Gina who gave me a consultation a few days before my appointment. (Which I would always advise ) She talked me through each step as I had grey/silver roots that where at least 2/3 inch and the rest of my hair was yellow from old hair colour. What she accomplished was amazing!! My hair is now all one colour of silver. Thank you very much Gina.."

"Thank you Yesha! My hair is in the going gray stages so I wanted some highlights so it looked more blended. Yesha did exactly what I asked for and I absolutely love it. Thank you so much Yesha I am so happy with my hair."

"I made a wedding/bridal "Wash/Blowdry/Style-Curl" hair appointment with the Salon 2 weeks prior to the wedding date. My appointment was set for 12pm with GINA. At 11:08AM the morning of the Wedding, she texted me/blowing up my phone, introducing herself and requested example photos & said to come having "clean/dried hair".. This was less than an hour before my appointment time, which was quite stressful the morning of one's wedding. Let alone, I specifically requested a wash/blowdry/style, weeks prior. It should have been made clear days prior (Not an hour before). When I arrived early in fact, Gina was still working on another client's hair. By the time she finally saw me, it was almost 20 MINUTES LATE. She even had to have the front desk associate help assist with setting up her station with various products she needed. Although she was pleasant, she seemed flustered, rushed and definitely un-prepared, even dropping items on the floor multiple times. After washing, drying and applying plenty of volume/hold product.. she claimed my hair was not holding/keeping it's curl. Almost 2 hours later I had to get going back to the hotel to finish getting ready and she also had another client waiting. $80 later my hair was shiny but flat and not very curly at all. I was upset and disappointed and it really stressed me out that day. Gina at least put my rhinestone hair clip securely in however, I regret getting my hair done by this location/stylist. :("