Centerstone

"My child has special needs and since Mrs Rachel left she has seen 4 different therapist in 2 months time bc they keep leaving and 2 different case managers now I have to be on a waiting list for her to get in the Madison facility how do you expect someone to open up about there feelings and what is going on if the patient can trust them to stay long enough to form a trust"

"Do not use this clinic. After moving to this state and needing to establish to continue my medication I was able to make a appointment here. They have been unable to do a task as simple as getting my previous medical records so I can be prescribe my medication and requesting that I obtain my medical records and schedule a follow up appointment after a month without said Medication. They were quite fast on billing my insurance but, completely unwilling to actually help me. Save yourself the trouble and seek help else where."

"Katie is a therapist at this facility and she’s extremely professional and has helped me a great deal in a very short time. I had other therapists prior to her that, though they were great, they weren’t Katie great. If you are willing to do the work she will give you the tools. When I first went to Centerstone. I was not impressed with some of the ladies at the front desk until I met Jessica West. She’s a gem. The other ladies are nice, and they don’t treat you poorly or anything, but Jessica has a way of making you feel like a person and not a chart."

"The therapists and other staff here have changed my life. I’ve had a couple therapists and a couple psychiatrists since I started, so be aware there can be turnover here, but everyone is so kind and caring that I didn’t mind much. Don’t be put off by the receptionists when you first start, they’re just a little blunt sometimes. I am so happy I found treatment. Thank you Springfield Centerstone!!"

"Worst place to go for true help. Andrea, NP will not wean off old meds, but likes to change everything up at the same time. I had to beg for weekly therapy. Marie didn't want to do that. Allowed my ex-husband to be seen by the same therapist and provider...conflict of interest. It took weeks of complaining to get a new appt. with a new therapist, which I ended up canceling. It caused too much mental anguish to continue care here. Every time I left this place I cried in my car in the parking lot."