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Diana Health Springfield
500 Northcrest Drive, Springfield, Tennessee, United States
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About the Diana Health Springfield
Diana Health Springfield is a leading healthcare institution located at 500 Northcrest Drive in Springfield, Tennessee, United States. Specializing in obstetrics and gynecology, the dedicated team at Diana Health offers a full range of services to meet the healthcare needs of women at every stage of life. With a focus on personalized care plans, the experienced staff works collaboratively with patients to address medical needs, personal preferences, and health goals.
The institution provides high-quality maternity care, supporting women through pregnancy and the postpartum period with compassion and expertise. Additionally, Diana Health offers services for conditions such as irregular bleeding, pelvic pain, and infections, including treatment plans for PCOS, fibroids, and menopause.
Annual Well Woman Visits at Diana Health go beyond just a Pap test, allowing for open and ongoing conversations with the Care Team to ensure comprehensive care. The institution also offers services for family planning, infertility workup, and mental health support, emphasizing the importance of emotional well-being in overall health.
With a focus on holistic health, Diana Health provides wellness coaching to help patients establish healthy habits and wellness goals. The institution accepts most major medical insurance plans, including TennCare, and offers same and next-day telehealth appointments for convenience.
Led by experienced practitioners such as Dr. Grimm, Dr. Cole, Dr. Pruthi, and Casey, the team at Diana Health is dedicated to empowering women to make informed decisions about their health. With a focus on collaborative, patient-centered care, Diana Health Springfield is committed to supporting women in becoming their best selves at every stage of life.
Photos of Diana Health Springfield
500 Northcrest Dr Suite 520, Springfield, TN 37172, United States
Opening hours of Diana Health Springfield
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
07:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Diana Health Springfield
"I read all the glowing reviews and wanted to love this office. I did actually really like Dr. Cabell during my previous appointments, so this review does not reflect the care I received with her, but the complete lack of communication between staff. I recently had a miscarriage. I had just set up my confirmation appointment that was set for several weeks out. Unfortunately, I didn’t make it to the confirmation appointment, as I would begin having a miscarriage. It was early in the morning when bleeding started. I knew what was happening and knew that there was nothing than anyone could do to stop it. I waited until the office opened and called not long afterward to come in and be assessed. Call number one - Receptionist answered, transferred me to nurse station where I left a VM asking what I needed to do and if I needed to come in. Call number two - called because I had not heard from anyone via phone or on the app that I had used to message the team before they opened, fully explaining what was happening and asking for help upon opening. Someone answered, never spoke, put me on hold and after holding for about 10 minutes the call was disconnected. Call number three- was placed on hold. Finally connected to an off-site care team member who diagnosed me with a miscarriage over the phone and after triaging me, we decided I would stay at home and recover rather than going in clinic. I Was scheduled to come in clinic to receive my rhogam injection. Call ended. Was then called back not long after because the clinic didn’t have a lab from their office stating my blood type. The care team member told me they may no longer be able to provide my injection in clinic. She stated she was going to get with the on-call doctor to determine if I could come in clinic rather than pay a very high ER copay just to receive rhogam and I would be contacted asap for instructions. Hours go by and no one has called to instruct me on where to go or what to do. I have continuously messaged the care team with no response. After 6 plus hours of waiting and no response, I finally have a breakdown and go to the ER just to get the injection done and have this experience over with. Rhogam is a time sensitive injection and can impact future fertility if not received in the window. The clinic was nearing closing time and still no response. Ironically, as I pull into the ER I received a generic message on the app advising to go to the ER if I was concerned…Thankfully I received compassionate care and treatment at the ER. They gave me the injection as soon as I informed them of the situation, something that Diana Health could have done in five minutes or less. The following day I was contacted by a midwife who profusely apologized and informed me that the care team member who escalated my call the day before sent it to a provider that was not even scheduled to work that day. I asked if I still needed to come in clinic that day for labs even though I had just had labs drawn at the ER less than 24 hours prior. I was told that I still had to come in clinic because they didn’t have a copy of my labs on file. We drove out in an ice storm and once I reached the clinic I asked again if I really needed to have labs drawn again since I was just over at their ER. I was then told no and I could leave. I didn’t even get past the waiting room. I asked if we could change my scheduled pregnancy confirmation to a follow up since I was no longer pregnant. I attend the follow up with another new provider, hoping to close out this experience and move on. I was asked for a urine sample to rule out a UTI due to some ongoing back pain since the miscarriage. As I am writing this review, it has been nearly a month and the results are still pending in my patient portal and no contact since. Now I have a $1300 ER bill that was completely avoidable. Even the ER coded my visit as an OB because that is where I should have received care. No communication whatsoever here. Quality needs to be prioritized over patient quantity. High risk pregnancies need to look elsewhere."
"I am so thrilled to have Diana Health in Springfield! From the wonderful waiting area, to the soft robes, the staff makes you feel welcome and appreciated. Dr. Cabell is amazing! Her bedside manner is not the norm in this day and age of attempting to get patients in and out as quickly as possible. Welcome to Robertson County! We're so happy you're here for all of women's healthcare needs!!"
"This was the most comforting and efficient experience I have ever had in any office! The staff is so sincere and sweet, the atmosphere is clean and cozy, and I felt I was in the best hands. Mandy who checked me in is an absolute sweetheart, while Morgan ensured I was emotionally safe and sound. She was a lifesaver! Kelly’s ebullient personality kept me in good spirits during a vulnerable time, and Mariann and Ashlynn were attentive and nurturing. I was struggling to find an office as I was far along in my pregnancy and had just moved to Tennessee, but Diana Health welcomed me and exceeded my expectations. Thank you!"
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