The Bone & Joint Group

"1/23/24 blonde receptionist with tattoos down her arms for Dr. Morris is rude! I simply needed a form for my employer filled out stating my surgery date and how long I’m expected to be out so that my work can approve my time off for this surgery. She stated she’s not sure if I’ll be charged for this to be filled out. I asked if she was serious and why they charge for literally a sentence and signature. Her tone and attitude advising it’s “just the policy” was absurd. There was no reason to have an attitude. Obviously it’s your policy… Regardless if it’s your policy, it’s stupid and asinine to charge for something so simple and minuscule when medical facilities already charge an arm and a leg. I did not share that, that was my train of thought, hence asking if she was serious that they would charge for that. Customer service and friendliness is not her forte apparently. People are struggling as it is financially, to stick it to them even more is absurd, and so is the unwarranted attitude and snottiness over a question when no rudeness was presented to her first."

"Dr. Sigerson and his team are the best medical team anyone can ask for. I felt like family and friends when I came to visit for my ankle. And Dr. Sigerson did an amazing job with my surgery as well! It’s odd to say but I’m gonna miss these guys. Highly recommend this team for any orthopedic needs!"

"Have had both knees, shoulder repair, numerous hand injections, etc and now a hip replacement. At 4 weeks out from surgery and ahead of the curve returning to normal. Starkweather and Kristie are top tier care givers. Had gone to Nashville to see a specialist on my hip and I ask who he would have do his if needed and he named the Bone and Joint Group."

"I did not have an issue with Dr. Starkweather or PA but it is with the scheduling of my MRI on my left shoulder. After receiving a cortisone injection and X-ray, pain worsened and I asked for MRI. It was sent to Tennova Hospital and No One has ever contacted me from doctor office or Tennova. I had called doctor office after 3 weeks and asked to schedule through Premiere Radiology. I was told by woman in Dr. Starkweather office that they were backed up, so I left it with Tennova. I saw my spine specialist in Nashville and a MRI scheduled and completed within the week!! Someone lied and just plain doesn’t care!! It’s been 2 months now and still haven’t been contacted by doctor office or Tennova!! I will not be returning and definitely Will Not be referring others!!"

"A little bit of individual care makes people suffer less. That was not given to me. This surgeon (morris) is so talented. I've never seen a suture done this well. Surgery looks beautiful. The suffering was great and unnecessary. We are people. Living people. One size does not fit all. Please PLEASE consider treating pain better. PLEASE PLEASE listen if someone says they are in need of more care. This staff at bone and joint group is phenomenal, as an aside."