Cherokee Health Systems
1107 North Charles G Seivers Boulevard, Clinton, Tennessee, United States
About the Cherokee Health Systems
Cherokee Health Systems is a leading health institution located at 1107 North Charles G Seivers Boulevard in Clinton, Tennessee, United States. This hospital provides comprehensive medical services to patients in the area, offering a wide range of healthcare options to meet the needs of the community. With a focus on quality care and patient satisfaction, Cherokee Health Systems is dedicated to promoting wellness and improving the overall health of its patients. Their team of experienced healthcare professionals work tirelessly to ensure that every individual receives the personalized care they deserve.
Photos of Cherokee Health Systems
1107 N Charles G Seivers Blvd #101, Clinton, TN 37718, United States
Opening hours of Cherokee Health Systems
Monday:
08:00 - 17:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Cherokee Health Systems
"She asked me if I would like to have sessions every other week, I said yes, and then due to her busy schedule, she scheduled it three weeks out, aka why even asked me? I tried to explain my problems to her and she always interrupted me with the same two questions "How do you know that about trauma or who told you that?" If my sessions were longer than 25 Minutes, it probably wouldn't be a big deal but because they are so short I can’t find my thoughts again after she derails me. A session with her is like talking in front of a blank wall because you leave the session with nothing new but a waste of time. In closing therapy sessions lasting 25 Minutes every couple of weeks are pointless and just a waste of time for the egotistical sake of "Helping more people." However, in reality, providing subpar service serves only the organization's financial interests. I did seven sessions with Elizabeth and never felt any relief from my symptoms, the scheduling was beyond erratic, so there was no routine or consistency, it honestly made me feel more chaotic going there, and the sessions were not long enough for me to ever feel comfortable or safe ?? It felt to me like she had no clue how to help(What could be improved) Didn't listen or answer questions, Didn't explain conditions well, Appointment was rushed, Didn't trust the provider's decisions."
"This place is a joke, and I'll explain why I feel this way. I've given multiple chances to Matthew Gent FNP and he keeps blowing them as well as his nurse. I went here originally in 2019 complaining of excessive and rapid weight loss, excessive sweating, palpitations, and other symptoms. He treated me like a druggie, asked if I abused stimulants, because I have a rapid irregular heart beat (that's also a sign a hyperthyroidism) After that I didn't want to see Matt again. I saw a woman named Sarah instead. They did bloodwork and failed to check my thyroid. I go back. Sarah is gone so I have no choice but to see Matt. He says that bloodwork Sarah did "disappeared" even though I can still access it on the patient portal. I think that's when he realized his office failed me, because they never tested my thyroid, only looked at me as if nothing was wrong. He finally tested my thyroid after basically having to beg him to. As I suspected, my thyroid is over working itself to death, along with a ridiculously high wbc count and a chain of swollen lymph nodes in my groin. He didn't like that and said I'm "too young" to be having these health issues. I'm 30 for reference, and both parents have a lot of health issues. So he wanted to repeat the bloodwork. I'm thinking finally I'm getting somewhere! Bloodwork comes back damn near exactly the same as the first time. Instead of treating me, they now start the run around. I ask about treatment for my thyroid. He wants me to see an endocrinologist. Cool that's great I'm ready, been ready for 4 years now. Sent the referral, never heard back. So I called the endocrinologist place in lafolette, all for them to tell me they aren't taking new patients and Cherokee was sent the referral back. So instead of calling me after I've waited for months, I have to track them down and find out why. They tell me the only help they can get me is 2 hours away....and refuses to medicate me until then. I still have no referral. Oh and they give you a number to call for referrals so you wont keep calling their office? Well it's cute the nurse decides to give me the wrong number. Too convenient for me. They have absolutely FAILED ME and a whole lot of it seems to be based on Matt's personal opinion versus actual medical facts. I hope you MATT never have to deal with the emotional turmoil you've put me through, even though you deserve it, karma will take care of you. As a mother of 3, I have the right to basic Healthcare. But instead I'm still fighting my illness every single day trying to make it. I went from a healthy 125 to now I weigh 103 pounds, am completely exhausted all the time, and can't even get my doctor to help me get my body back to normal. Matthew Gent has failed me and numerous others and I won't stop until something is done. I have already given up on them helping me. I'll find help elsewhere. They've screwed with me far too long. He looks at everyone the same and the first time i met him he judged me. He assumed and judged. Don't be fooled. He acts like he cares sometimes but the minute you leave his office that care is gone. I will be lodging a complaint with the state medical board as well as talking to an attorney depending on how much damage has been done to my body due to his medical negligence. Signed, A patient whose slowly withering away that Matt refuses to write a simple (non controlled) medication for, Katie PS The nurses are also great in person, but after you leave? over the phone? THEY DON'T CARE EITHER. Many patients have been done wrong by him and we've all gathered together and realized that. Edit to add: He never even made a follow up to recheck my high wbc count, high neutrophils, or my STILL swollen lymph nodes."
"The office in Clinton Tn is great. Dr. Gent and his staff really make you feel welcomed appreciate and cared for. This Staff works really well together and care about the patients needs and concerns. I have found out with Dr. Gent being my primary care provider, he will tell you straight like it is and honestly from beginning to end. If you have a question or concern he will do his best to answer it, find the answer or get someone who knows the answer to address it with you and explain it til you understand and are happy. I Give This Office Of Staff and Dr. A 10 out of 10. Greatest experience I've had going to the Dr. When you walk you feel welcomed and appreciated, your not just another number or money paying the bills you a real human being"
"Two stars because I have no issues with Dr. Gent. The front staff never answer the phone. I called 13 times 3 of those I was hung up on. 2 placed on hold and no one came back the rest it just rung. Finally spoke with someone no appointments available that day. Of course was told that I could call the next day. I begged for help and she finally offered a nurse’s visit at 2 I asked if it could be virtual because I already went to one clinic I was hurting and I live in Knoxville. I was told that’s not possible. I even begged her to see if the provider will just call a steroid pack in as he has done it before when I have a flare up she ignored that… I ended up calling the main office and that lady was helpful for me in with a new provider in November and helped me file a complaint. (Second time doing so since I started going there) fortunately my neurologist was sweet enough to call in something for me (which all I needed was a steroid pack as it’s the only thing that helps when I get like this)Thank GOD I never have to deal with whoever works the front office again! I’ll never step foot in that office again! When you are sick the last thing you want to do is have to jump through hoops to get someone on the phone. I work at a hospital and if we ever conducted business like this we would be fired"
"Dr Gent has cleared me if several issues that I have been dealing with. In the last 4-5yrs, my health has improved drastically because of his treatment and advice. He did what other Doctors I seen couldn't do. Thanks Dr. Gent! Awesome!"
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