Ascension Saint Thomas Stones River

"WOULD GIVE ZERO STARS IF POSSIBLE. FALSELY IMPRISONED, MISDIAGNOSED AS PSYCHOTIC, FORCED TO TAKE THE WRONG MEDICATION BECAUSE THEY DIDN'T HAVE THE ONE I WAS PRESCRIBED, VERY BAD SIDE EFFECTS. MOCKED AND RIDICULED BY ER STAFF AND NURSE TECHS; RECEIVED NO THERAPY AT ALL SUFFERING NOW FROM ADDTIONAL PTSD, NOT TO MENTION STIGMA AND DISCRIMINATION AS A RESULT."

"I honestly don't know why people say this place is so bad. The wait time is always so short at least at night and most of the doctors here are good and caring. At one point I had cysts on my ovaries and was in so much pain and I went to Manchester ER and they sent me home then I came here and they figured it out and took good care of me."

"Medical staff was rude and unprofessional. Was being talked badly for reason of visit and doubted by Dr through the curtain. When informed that they were able to be heard speaking improperly, was told "No you can't.". And was told it "wasn't possible". As though the "rooms" aren't made of curtains and aren't able to be seen through. This is the second time something like this has occurred with this hospital over the span of multiple years. This establishment and it's staff make you feel as though you don't have the decency or right to be seen in a medical emergency. Highly unprofessional. I encourage the medical team here to reconsider their approach when speaking about patients and to extend even a slight amount of empathy. Poor care."

"Dr. Todd is a very knowledgeable and kind doctor. He has a great bed side manner and treats people like people and not a number. The nurses seem kind but 1 is pretty strict and very direct - but in that profession I can understand the need for strictness and some can find appreciation for that. Overall we had no wait time and was seen promptly. Dr J Todd is a great doctor and serves his community very well in caring for folks."

"I was having chest pains and vomiting. I went to the ER, they admitted me promptly, and ran tests. They took every precaution to keep me safe while they were running tests. The last test, which was a blood test, showed that my heart enzyme was elevated. Dr. Thomas immediately contacted St. Thomas West in Nashville and they were waiting for me when I got there. So thankful to Dr. Thomas and the ER staff for getting me to Nashville so quickly. I had a life-saving stent put in and immediately felt better. I credit this hospital for helping to save my life because they worked so quickly to figure out what was wrong and got me to the right place in time. I thank God for all of them!"