Gentle Dental Sunnyvale
1639 Hollenbeck Avenue, Sunnyvale, California, United States
About the Gentle Dental Sunnyvale
Gentle Dental Sunnyvale is a trusted dental practice located in Sunnyvale, California. Our experienced team of dentists and healthcare professionals provide gentle and comprehensive dental care for patients of all ages. From routine cleanings to advanced procedures, we strive to create a comfortable and welcoming environment for our patients. Conveniently located at 1639 Hollenbeck Avenue, we are dedicated to helping you achieve and maintain a healthy smile. Schedule an appointment with us today and experience the Gentle Dental Sunnyvale difference.
Photos of Gentle Dental Sunnyvale
1639 Hollenbeck Ave, Sunnyvale, CA 94087, United States
Opening hours of Gentle Dental Sunnyvale
Monday:
08:00 - 17:00
Tuesday:
10:00 - 19:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gentle Dental Sunnyvale
"The dentist and dental assistant were great, but it took over a month to get the girl at the front desk to ask her boss if they could download something from another lab that my wife went to. The women at the front desk (if they are even out front) sit and talk to each other while ignoring the patients, never get back to you, and make it literally impossible to get in to see the dentist. My wife met the dentist briefly, and had to reschedule because he was not sure if the implant that was done by another doctor was ready for the crown. From that point on, this woman at the front desk was nowhere to be found. When my wife would go over and wait for her to come out to the front she would always say she would get back to my wife, but never did. This back and forth went on for weeks until I told my wife forget this place. Totally unprofessional, and rude. These women ( especially the one that is usually there) need to be told shape up or you will be looking for a new job. I feel bad for the dentist and his assistant as they are losing patients because of the incompetence and don’t give a damn attitude at the front desk!"
"The office of Sunnyvale used the incorrect code and overcharged me to do my cleaning. When I told my insurance they filed for Claims Appeals and Grievances to return me the overcharged amount. I'm so disappointed with the office not responding my calls or acknowledging my emails. The office told my insurance they refunded me the overcharged amount of $150 which Gentle Dental NEVER DID. I never received any refund amount from Gentle Dental. The whole management system is very poorly managed. They never return your calls. I don't even know the status and trying to contact the office. They are ignoring my calls and concerns. Dealing with this situation for all most a month now. The corporate office should look into this matter and resolve it asap."
"Had a great experience with Dr. Francis ,Susan , Miranda and Kelly!!! They listen and help.patient to feel comfortable visiting the dental clinic. Excellent service! Keep up the good work and service to all."
"I would like to say this place is amazing! From the doctors to the staffs. We’ve been with them for two plus years now and never a disappointed moment. So I’m not sure why there’s so much negative feedback on this place. The front desk staff is always polite to us and others whenever we’re there. The staffs are very friendly and knowledgeable. For all of our kids cleaning to their procedures, everyone does a wonderful job. They are very professional and accommodating to our needs when it comes to scheduling appointments. So thank you everyone for everything you do."
"This place is a scam. They trick you into getting the unnecessary services. At my first visit I did not pay much for getting the teeth x-ray done, but they manipulated me to get the deep cleaning done, mentioning that insurance will cover it all, and had me book an appointment. On the cleaning day they showed me a bill of total $2300, and mentioned that insurance covers about $500 and I need to pay Out of pocket of $250 just for the teeth cleaning. After the payment, I only got the receipt for $250. Invoice is not transparent. The cleaning procedure was painful, even though they had numbed, they had to poke needles all over, which i was only expecting to be only couple of shots. I would never want go to this place for cleaning again. I should have read the review before picking this place. I hope others don't do the same mistake. Ask of a quote before you book an appointment. Its totally not worth $250."
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