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WoodSpring Suites Hermitage - Nashville Airport
1415 Princeton Place, Nashville, Tennessee, United States
About the WoodSpring Suites Hermitage - Nashville Airport
WoodSpring Suites Hermitage - Nashville Airport is a comfortable and affordable lodging option located in Nashville, Tennessee. Situated at 1415 Princeton Place, just a short drive from Nashville Airport, this hotel offers convenient access to the city's attractions and business centers. The spacious and well-equipped suites provide a relaxing stay for both short-term and extended visits. With amenities such as free Wi-Fi, on-site laundry facilities, and a fully-equipped kitchen in every room, guests can enjoy a home-away-from-home experience. Whether traveling for business or leisure, WoodSpring Suites Hermitage - Nashville Airport is a great choice for those seeking a comfortable and budget-friendly accommodation option in Music City.
Photos of WoodSpring Suites Hermitage - Nashville Airport
1415 Princeton Pl, Hermitage, TN 37076, United States
Reviews of WoodSpring Suites Hermitage - Nashville Airport
"First I'd like to stay up until last Sunday my stay was okay. However recently supposedly there has been a rule change that if you are already staying there you can only renew for a week and can no longer pay by day. We were not notified until day off. The staff there was completely unprofessional specifically the black chicks the one with the orange/pink locs and those glitter glasses who also resides at the hotel. Her demeanor was horrible and unprofessional. I tried to explain to her that we had always paid that way and was never notified of the change. She called the police,checked us out as if we were not trying to pay her. She said we couldn't pay and check us out the room. I explained to that we were trying to pay we could pay for a week she would no longer accept the payment. So we proceeded to move out to the hotel we had a cart and had to take several trips walking the stuff over to the next hotel she proceeded to antagonize and say that we were taking too long. I had to explain to her we are walking out items to the next hotel load by load. She proceeded to come stand in the door way while we we're still moving and states this is protocol. The short black housekeeper did the same thing outside of the door and proceeded to curse my husband and tell him and say he should be better man..and put his big boy pants and that we wouldn't be going through this. They were both VERY RUDE AND UNPROFESSIONAL on both parts. I have never experienced anything like this before. If you wlare looking for an extended stay location. I DO NOT RECOMMEND THIS WOODSPRINGS LOCATION IN HERMITAGE. Both ladies we're very discriminatory and unprofessional.. horrible business ethics at best I will be reporting to BBB"
"My boyfriend and I were staying here due to him having a new job in nashville and still trying to find a place to live. The stay started off nice, the rooms are brand new, good appliances and had a lot of storage. The first trouble started when our room stopped being clean. They are supposed to clean every other week. We were there for 3-4 months and they cleaned the room maybe 4 times. Even when they "cleaned" the room, the trash would still be there and the floors were never cleaned. We had to go buy our own supplies to ensure it was clean in the room. They threatened to kick us out due to 1 thing of trash being left in the room that they failed to get since it was their week to clean the room. We always took the trash out as needed and never caused any problems. The other problem occurred as they pull money out of your account without your authorization. They don't do automatic payments so you have to go to the front desk weekly to pay, yet they will randomly pull money out of your account over night. When asking the manager about it he says it's a system check. But the charges always go through. Also, hope your key never stops working in the middle of the night because good luck getting a hold of anyone after hours at the #500 phone number to help you into your room. We got locked out for several hours and had to go to a near by restaurant to call the corporate number to have someone finally come help us. Never got an apology from the manager when we had that inconvenience due to failure of his staff. It's disappointing that the manager doesn't know how to run this business because there is so much potential with the hotel being new and in a new area but the lack of customer service will run the good people away."
"The hotel staff is rude, mean and scary with the exception of 1. The maid will almost fight you if you disagree with her on anything and then she will continue to harass you for the remainder of your stay. This is a family run hotel so there’s no one to complain to about the unnecessary behavior of certain staff members. The rooms are not cleaned and yet they expect you to clean everything yourself including washing your own towels. Certain appliances do not work but because of how scary some of the staff is it’s not even worth complaining about. This hotels staff reminds of those mean high-school bullies. The only positive thing is the building is new so aside from the maids lack of cleaning skills it’s decently clean. I wouldn’t stay here again because of how rude the maid and clerk are and the fact that they do not clean anything."
"I stayed there with my partner to start our lives in Nashville. Bart is someone who wants to be perceived as a good person but is as careless and inconsiderate as they come. Keep trying to charge my card when you could’ve told me I would be charged for staying past check out. You could’ve just asked me to leave your property. You acted as if it was alright but our presence bothered you for weeks. You tell everyone else when they need to pay but lock us out instead. Have your housekeepers actually sweep the floors and put clean sheets and towels in the rooms. Have televisions that work. Treat all your guests the same. That’s real customer service. Britney was the nicest to us. Bart is far from the epitome of a general manager."
"Everything is brand new and nicely done. The room was clean and felt safe. The young man at the front desk went above and beyond to get us taken care of and get the online booking issues we had resolved. The only notable issues I would mention are the need for a full length mirror so you can see what you are wearing and our room didn't have a coffee maker. Coffee is provided in the lobby but only in the a.m. This hotel is about 20 min from Opry Mills Mall area. It has a Waffle House and Taco Bell next door. Room had great options for storage, full size fridge/kitchenette, and a large television. Would definitely stay again!"
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