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Mini Mall Storage
149 Rosemark Road, Atoka, Tennessee, United States
About the Mini Mall Storage
Mini Mall Storage is a versatile institution located at 149 Rosemark Road in Atoka, Tennessee. Serving as a moving company, storage facility, and store all in one, Mini Mall Storage offers comprehensive solutions for all your moving and storage needs. Whether you are looking to store your belongings for a short period of time or need assistance with a full-scale move, our experienced team is here to help. With a convenient location and a wide range of services available, Mini Mall Storage is your go-to destination for all things moving and storage in Atoka, Tennessee.
Photos of Mini Mall Storage
149 Rosemark Rd, Atoka, TN 38004, United States
Opening hours of Mini Mall Storage
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
08:30 - 17:30
Sunday:
09:00 - 16:30
Reviews of Mini Mall Storage
"Let me start with the price increase that I was not notified about. I rented for 8 months and then in December I tried calling to cancel and find out any details that I needed to be able to move out. It was at that time I was notified that their had been a almost $30 increase to my payment starting in November.. I was unable to reach anyone in office or higher management. I finally was able to get a call back on 1/5/24 and I was told I couldn't move out for 10 days per the lease, never mind the fact I had been trying to call since mid December to get those specific details and put my notice in. I was told to wait for a call back to see if their was a correction to the January payment, since I had been trying to call for almost 2 weeks prior, They told me someone would call me back that day 1/5/24. THEY NEVER DID. That Saturday I go to my unit to find my code has been locked out! The whole point of the return phone call was to get a balance for January since I would be moving. I was never able to get in touch with someone until I found a number for the call center. After 6 calls to the call center that Saturday. I had no choice per the call center to pay a full months rent bc they refused to take my request to move out in the month of December. Call center said they only did requests to cancel on the 20th of each month and then they said it was 10 days before move out. SO what was the process??? I did have a manager finally call me back on the 8th to discuss the facts regarding me being forced to pay a full months rent bc no one would take my request to move out. It is now the 24th and after multiple calls to the office I have never got a call back, a voicemail or even a text about resolving this issue. Funny how I tried to contact someone for 3 weeks to put a notice in but after the manager told me it never takes 3 weeks for a call back.. Here we are 3 weeks later no call back... Would not recommend them! I moved storages to a company in Covington and save $100 a month for the same size storage unit and a MUCH NICER company to deal with!"
"Was a great place until it sold. Afterwards they increase the rent close to 10% and added an additional 12.75% in fees. $6.99 Admin, $3.99 payment processing, $2.99 carbon recovery, $2.99 Facility Maintenance. So an increase of over 23%!!!!!!!!!"
"Absolutely the worst customer service I have ever dealt with…… and I worked in retail. I called at the beginning of November to cancel my lease and was told to take a picture and email it to the email adress they gave me. And believe it or not December first rolls around and I’m being charged $180.90 for a storage unit I’m no longer using. I’ve tried calling the phone number several times waiting on hold listening to the most annoying hold music I’ve ever heard trying to figure out why they are trying to charge me when I canceled the lease. Whenever apc owned the units I never had this issue. Whenever mini mall took over it went downhill fast. My storage unit used to cost around $99.00 now it’s doubled. After trying to reach the company several times and being sent to voicemail over and over I’m done. 0/5 stars. Mini mall you have failed this town."
"Great little business with great employees. Emily B is a top tier employee. She very professional and informative with a fun positive attitude. The store is always clean and is fully stocked with everything you need. Definitely recommend contacting Emily for your storage needs!"
"I got a storage a while back and the price was very reasonable. The property was clean and neat. If anyone need a storage I suggest you go see Emily Boswell. She was very helpful and swift. It didn’t take no time for her to me situated!"
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