Sleep Number,

2849 N Germantown Pkwy Suite 101, Memphis, TN 38133, United States

"I had a rather frustrating experience with the Sleep Number queen foundation I purchased from this company. Initially, I was pleased with the product, but it soon began to show significant signs of wear and tear. The foundation started sagging and bowing in the middle, which made my sleep uncomfortable. To make matters worse, the support beams eventually cracked and separated from the edge pieces, rendering the foundation practically useless. I reached out to the store for a warranty claim, and they did replace it once, which I appreciated. However, the replacement foundation ended up suffering from the same issues. My attempt to warranty it again turned into a runaround, which left me feeling very frustrated and dissatisfied with the customer service. I felt like I was not getting the support I needed, both from the product and the company. In the end, I had no choice but to purchase a standard box spring to provide the support my mattress needed, as the Sleep Number foundation continued to disappoint and was unusable. It was disappointing to have to spend extra money due to a product's quality and the difficulties in obtaining a replacement. Overall, my experience with this Sleep Number queen foundation was marked by product quality issues and less-than-ideal customer service. I hope that others do not encounter similar problems with their purchases."

"Our Sleep # experience was Exceptional. The sales staff was very professional and knowledgeable and answered all of our questions. We would highly recommend Sleep # beds."

"Very helpful staff. Very well versed about their products. We bought the cooling sheets. They work great."

"We enjoyed working with Maria. She was very honest and knowledgeable about the products. I appreciate that she never came off as a pushy salesman. She allowed us time to make decisions that were best for us."

"Maria my sales agent was EXCEPTIONAL!!! She was knowledgeable, professional, patient, and helpful!!! I was very pleased with your store experience. Thanks sleep number team."