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Holiday Inn Express & Suites Jackson Northeast, an IHG Hotel
55 Parkstone Place, Jackson, Tennessee, United States
About the Holiday Inn Express & Suites Jackson Northeast, an IHG Hotel
Holiday Inn Express & Suites Jackson Northeast, an IHG Hotel, is a modern and comfortable lodging option located at 55 Parkstone Place in Jackson, Tennessee, United States. This hotel offers a convenient and relaxing stay for both leisure and business travelers. Guests can enjoy spacious and well-appointed rooms and suites, complimentary breakfast, a fitness center, and a seasonal outdoor pool. The hotel's convenient location provides easy access to local attractions, dining options, and shopping destinations. Whether you are visiting Jackson for work or pleasure, Holiday Inn Express & Suites Jackson Northeast is the perfect place to stay.
Photos of Holiday Inn Express & Suites Jackson Northeast, an IHG Hotel
55 Parkstone Pl, Jackson, TN 38305, United States
Reviews of Holiday Inn Express & Suites Jackson Northeast, an IHG Hotel
""I was billed twice first off and couldn't split the incidental payment from the room fee. The staff was very firm on issues that I’ve never had issues with before. room charge and an incidental fee. Additionally, I found water in my lotion bottle, only one working USB port, across the room and hair in unexpected places. The shower walls and throw pillows needed attention. Quite disappointed with my last three stays at Holiday Inn." Still as of today no refund for the billing issue also no incidental fee repayment. Very uncommon and frustrating to have to police your repayment of incidental expenses. I’ve only encountered a handful of establishments that charge me"
"I'm Diamond Elite. I checked in last night and was not offered welcome amenity points, a snack, told about Diamond Elite Parking, or thanked for being a Diamond Elite Member. The room was ok, but the shower in the bathroom was horrible. Water pressure sucked and the handle to the shower door was half broke. Additionally, the floor is old nasty tile and it didn't appear to have been cleaned as there was hair in the drain and on the shower wall. Location is good, but bathrooms and service leave something to be desired. C+"
"We have been an IHG Silver Elite member for quite some time. We love HIE - especially the coffee. We did not have reservations. I did not have my member number handy, however in the past other IHG staff has simply looked the number up for us. Room was quiet and we rested well. The room cards did not work, it happens. The phone in our room was flashing for a message received, we knew it was not for us, however we did want the flashing red light to be stopped. Called front desk, were told she was busy/short staffed and would try to get to the room. no one came. we put a bath cloth over the flashing phone in order to sleep. The shower floor was nasty so we didn’t use the shower. something nasty is splashed on the back of the bathroom door. Very disappointed."
"Checked in late at night and asked about food in the area. The front desk person was very rude, as if I asked her a silly question. However I am from out of town and am not very familiar with the area at all. After a long day of flights and driving, I wanted to take a shower but there was no shower curtains in my room. The rooms are spacious. Beds were clean. Washroom was ok, shower head is gross looking, very grimy. The toilet flush button doesn't work properly. I have an extended stay for work, and didn't need cleaning everyday but first morning, I noticed my door didn't have the tag to let housekeeping know I don't need it cleaned. However when I returned, turns out didn't matter if I had the tag or not, housekeeping didn't clean my room anyways. Every day when I return tired, I just want to go to my room and relax. When I get up to my room, turns out my key is deactivated and now have to make the trip down to get it programmed. This pretty much occurred daily and was very annoying. Location for me was good as it was close to work. It's right off the interstate, but probably would've picked another hotel to be closer to the center of town. Didn't enjoy my experience here. I would recommend that if you're staying a night, it's ok. If you have an extended stay, I'd pick elsewhere. Breakfast being ready and on site is nice, but nothing spectacular. Some hot foods, but also a lot of prepackaged food that doesn't always taste the greatest."
"It’s too bad when breakfast is ready way before 6 but they won’t open the doors for people that have to work. If it’s ready,,, serve it. Was there from Mon-Fri and had to get my own room service from lack of housekeeping."
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