Subway

"2/26/24 Went to Subway in Natomas, using a Subway coupon I ordered a footling sandwich #8 The Great Garlic Sub. The sandwich was delicious and the service was expedient. The issue I have is not with this one particular location but ALL Subway locations lately: Since WHEN are we to be compelled to TIP the Subway employee? If I go to a restaurant and get above standard service I'll leave a tip for the waiter or waitress to REWARD them for their Exemplary Service. The Subway Sandwich maker is no different than the McDonalds employee slapping my Big Mac together or the Taco Bell employee slinging the beans into my burrito. These are the normal functions of these employees that NOW will be making a MANDATORY $20 hr come April 1st 2024. I shouldn't feel I'm being compelled to leave a tip for the normal day to day job functions of these employees. IF THEY GO THE EXTRA MILE OR DO SOMETHING EXEMPLARY like say they ran out of shredded cheese and say hold on I'll go shred some fresh stuff right away for you and then pile it on thick for you for the inconvenience of the extra time, ABSOLUTELY I'm going to tip THAT EMPLOYEE. But to be hit right at the PayPoint machine which FIRST asks how much of a tip you want to leave 10%, 15%, 20%, or No Tip and you must Select An Option before you pay within peering eyeshot of the employee ringing you up? Um, no this is not cool. WHY in the world Subway thought it was a good idea to program the Pay point machines in this manner baffles me. If I want to tip an employee I'll hand a dollar or two directly to that employee. But to be compelled to leave a tip EVERY visit at the PayPoint? Not Cool. Is Subway under the impression that all of their employees should be tipped all the time and for every visit irregardless, simply for doing their $20hr jobs? I've seen the same type setup in a donut store recently, and the woman gave me the stink-eye because I didn't tip her for putting the donuts in the box! ITS YOUR JOB LADY. Do something deserving of a tip and I'll tip you, but don't EXPECT it just because you did exactly what you were hired for. We ALL do that! Subway should really rethink this whole tip begging/guilting strategy. No other fast food restaurants to my knowledge do this. (Jack, McD's, TBell, Weiner, Chick-fil-A, Dell Taco, El Pollo, KFC, Popeye, Arby's, Togo's, Longjohns Silv's, etc.). Seriously."

"Sean and the staff at this location are the best! They are our go to for our corporate meetings and events when we want something light and healthier. Whether it's for a group of 10 or our entire staff of 250+ people they are the best. I can only think of once or twice when something was not right. Even with that it was very minimal and an easy fix. I share that to say, no they aren't perfect, but they sure to do come close. We appreciate them and will continue to do business with this location."

"i love going here, they have a very good customer service, staff are very friendly and i like their sandwiches too."

"Shocked how these once decent affordable sandwiches have changed. Rolls are smaller and ingredients are skimpy. I wonder if it’s even 6” but definitely it’s thinner Change name from 6” to 6 bite sandwich! Pastrami also taken off menu."

"I have always enjoyed going to Subway because it has a healthier option than most places. I came here for my oven roasted chicken which was made perfectly well and no issues out right there. The person that was doing my sandwiches, she seemed nice didn't really know much about the menu per se? But it's okay I don't know if she was new. I'm just nitpicking here but it's a subway. I wanted to go somewhere else fancier than yeah but for the food and for its location and it's ambiance, I'll say it's decent"