Charlies Wine & Spirits 2570 Kirby Whitten Road, Bartlett, TN 38133

"They’re always so nice, friendly and helpful. I’m not a drinker, but each time I visit, they help me select great gifts to purchase."

"After today , I WONT be returning to this location ! One man that works there seemed to be in a bad mood , he offered to help me which I was grateful for because I did need help as I was looking for something new that I usually do not drink he told me where to find it but in a mean way I looked past that cause we all have bad days however, what I couldn't look past was that he followed me around the store and KEPT asking what iwas looking for !!!!! On my way up to the register he made it his business to make sure that he checked me out cause he came from the back to do it, not sure who steals only one $14 bottle of liquor EGG NOG at that but it sure isn't me . Although I was angry on the inside I kept my composure , this is not the first time I've had an issue with this location I shop because it's on the way home but I won't be returning I'll go out my way from now on. I felt racial profiled because the others that came in there he didn't bother yet he followed me around with my 1 bottle I didn't even have a big purse or anything yet I was an issue for him."

"I was on my way to another bottle shop when I came across this one. I’m glad that I did. Brian has AMAZING customer service. That alone deserves 5 stars. The prices were also reasonable and what I was looking to purchase was in stock. Great experience overall!"

"Great selection. Friendly, helpful staff."

"I went in wanting to buy some really great tequila and asked for recommendations. The salesman/cashier showed me only the options that were "within my budget". Then I get to the register and I asked the other cashier what would he recommend. He started to tell me what he likes and drinks but then the first salesman butted in again and told him to "stick within the budget of what he already recommended". The problem is I was never asked and never stated what my budget was. So of course I was shown the cheaper options. I didn't have a budget at all. Whatever was going to be the best is what I wanted. I will never go here again. Stereotypes are a reflection of weak mindsets!"