Chevron Winchester

"I don't know why I continue to go back to that gas station. I guess I think that If the task is simple enough they can't screw it up and yet I continue to be proven wrong. Exchanging a propane tank they just can't do. They have full propane tanks but now having gone back there Three different times at different times of day and they are unable to complete the simplest of task because they only have one person working. They can't even tell you when to come in and they'll have two people working. There are no hours posted when to exchange your propane tanks. Apparently you're supposed to continue to come back until one day the Stars line up and you could actually get your propane changed. I could even understand if they were busy not to leave the store to undertake the immensely difficult and time-consuming job of opening the propane cage and pulling a full tank out but there's no one in the store. The entire time I sat here writing this the employee inside has not helped anybody. And if it's propane or something else this gas station continually disappoints and shows no respect for their customers. It is beyond a waste of time to have now tried to exchanged propane tank three times and not been able to. And this gas station is across the street from my house. It is by far the most convenient and quickest place to get gas/propane/snacks But I absolutely will avoid it at all costs. I did go across the street to the shell and despite being Even later they had no problem exchanging my propane tank. In fact employee was new and wasn't sure the process but he did the most unusual of things and made a call, got direction and completed the task. Employee at Chevron couldn't be bothered despite no one else in the store to even tell me why he cannot exchange my tank. I only knew because it was my third time being there."

"Terrible service. Employees don't want to bother placing a sign when the pumps don’t work. They don't respond to the assistance button either. This guy was looking at me through the window knowing the pumps were out of service. He saw me struggling and didn't bother to tell me it was out of service. He had no customers in the store, and he waited for me to come inside to ask what the problem was. His excuse was the out of service sign was posted on the door. He didn’t want to get wet in the rain but I did; and he even yell at me for asking. Super rude! Lack of customer service. Hire people who really wants to work."

"It is the worst gas station I ever met. Tonight I paid for gas and car wash, after I got the gas and drove for car wash, entering car wash code, the car machine didn’t work. I thought I made mistakes on understanding the machine instructions, then I paid 15 dollars again to enter the car wash room, the machine still not working. I went to the store to request refund, the staff was so rude that they didn’t want to help me anything, even refusing to give me manager’s number, they said manager already felt asleep. Woo, you guys have super power that even know your manager already sleep. Never mind, I don’t care about the money I lost, I also think I money I put in is to feed those trash people."

"Pumps don’t work properly, payment gets rejected half the time, and the car wash is absolute trash. I’ve had countless issues with the pump card readers at this place. No, I don’t want to go inside to see attendant during a pandemic, please just read one of my cards. Any card would be fine. Just read one. I don’t have issues with my cards at any other gas station. Finally, fix the car wash. No one appreciates paying for the most expensive wash to only get half a wash with no blower fan to at least blow off the soap. I mean, at least the car wash kiosk at least accepts payment. Perhaps we should all just be grateful for that."