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Vanderbilt Children's Outpatient Pharmacy
2200 Children's Way, Nashville, Tennessee, United States
About the Vanderbilt Children's Outpatient Pharmacy
Vanderbilt Children's Outpatient Pharmacy is a dedicated healthcare facility located at 2200 Children's Way in Nashville, Tennessee. As part of the Vanderbilt Children's Hospital, this pharmacy provides convenient and specialized services for pediatric patients in an outpatient setting. With a focus on children's health and well-being, the pharmacy offers a range of medications and pharmaceutical care tailored to meet the unique needs of young patients. Our team of experienced pharmacists and staff are committed to providing high-quality care and personalized service to ensure the best possible outcomes for our young patients.
Photos of Vanderbilt Children's Outpatient Pharmacy
2200 Children's Way Room 2106, Nashville, TN 37232, United States
Opening hours of Vanderbilt Children's Outpatient Pharmacy
Monday:
07:00 - 23:00
Tuesday:
07:00 - 23:00
Wednesday:
07:00 - 23:00
Thursday:
07:00 - 23:00
Friday:
07:00 - 23:00
Saturday:
07:00 - 23:00
Sunday:
07:00 - 23:00
Reviews of Vanderbilt Children's Outpatient Pharmacy
"Fast to answer the phone, well trained staff, friendly, detailed review of prescription, long hours and much more willing to go the extra mile on prescriptions. I am a clinician and talk to 10+ pharmacies a week and would say they extremely easy to deal with both as a patient and prescriber. The line can be a touch slow due to the above mentioned positive factors but is never long."
"We were planning to discharge, the doctor sent 3 prescriptions to this pharmacy. They said they would be ready in 15 mins. Went to 2nd floor to pick up after 30 mins but was told it would be another 30 mins. When it was finally ready, there were only 2 prescriptions filled. They claimed they didn't get a 3rd. I went back to our room and talked to the doctor. He called the pharmacy from our room and asked where the 3rd prescription was. They claimed they never got it even though he was looking right at it on the screen. Nonetheless, he resent it. He was told that they would fill it now and it would be ready in 15 mins and I could pick up on our way out as we were discharged. It was not ready and the person at the pharmacy was incredibly rude and actually cut me off when I asked how much longer it would be. She said that just because the doctor sent it in doesn't mean they had to fill it right then. I was also told the cost of it would be around $120 but it ended up being over $400. I ended up waiting another 45 mins for the 3rd prescription to finally be filled. Not to mention that when they filled the first two prescriptions they filled it wrong and had to send one back. So, by this point, my child who COULD NOT BREATH was over an hour overdue for the breathing treatment she needed because of this pharmacies incompetence. This review does not reflect the experience we had at this hospital, only this terrible pharmacy."
"I went up to the second floor to pick up a prescription with my sister for her daughter. The door was closed and said "closed for lunch" , it was 6:33 pm, so I went to the security table and a older woman was there and I said "Dr. Josh told us to come up here to get a prescription, but the door to the pharmacy said closed for lunch" and she very rudely said " well there's nothing I can do about that" and I was taken aback by her negative attitude I said "I was just making sure this was the right place" , but once the pharmacy opened the gentleman at the desk giving us the prescription was extremely polite and friendly!"
"They're literally always awesome. Very helpful and pleasant. Whether its refilling prescriptions over the phone even though there's an automated service for it, or working with my insurance company to make sure a medication change is approved."
"THEY ARE PLAYING WITH KIDS LIVES AND DO NOT CARE! This pharmacy at last second DENIED a Pediatric Liver Transplant Patient a necessary medication the day it was supposed to arrive by mail because they "realized" it was not prescribed by a Vanderbilt doctor. Although our son's Transplant Doctor has been sending it to them for almost 2 years and they having been filling it. Every month there has been an issue with this pharmacy so much so that we have already moved all of our son's other 13 prescriptions to a different pharmacy with the exception of this last compound medication. This prescription is a rare compound RX that many other local compounding pharmacies do not fill. When they called to inform us that they would not fill it even though we are completely out of it and they stated it was there error they did not realize it was being sent by a non Vanderbilt doctor. They offered no help to find a new compounding pharmacy that would fill this rare medication, would not allow us to pay out of pocket for it and when we finally found another pharmacy later the same day that said they do not normally make but would given the circumstances would make it they refused to send the script to them and said they had decided to destroyed it. They are terrible! No empathy, no kindness and NO DESIRE TO HELP MEDICALLY CHALLENGED CHILDREN. Shame on them!"
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