Window World of Memphis
4899 Summer Avenue, Memphis, Tennessee, United States
About the Window World of Memphis
Window World of Memphis is a trusted general contractor and home goods store located at 4899 Summer Avenue in Memphis, Tennessee. Our store offers a wide range of high-quality windows and doors to enhance the beauty and functionality of your home. With a commitment to customer satisfaction and expert installation services, Window World of Memphis is your go-to destination for all your home improvement needs. Visit us today to explore our selection and transform your living space into the home of your dreams.
Photos of Window World of Memphis
4899 Summer Ave #104, Memphis, TN 38122, United States
Opening hours of Window World of Memphis
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Window World of Memphis
"Window World has updated my 60 year old home. These windows have multiple height adjustment, easy to clean and keep the cold out. They are worth every dollar spent."
"I had the WORST experience with Window World. I ordered all new windows, a sliding patio door and a storm door in early December. I was told it would take 4-6 weeks for the windows/doors. NINE weeks later the windows & doors finally arrived. Mind you, no one at Window World ever called me to give an update. I had to call weekly to get the status, only to find the order was delayed again and again. They never could give me a reason why it was delayed. Fast forward to installation day...the installers found out that the manufacturer didn't include the "guts" to my storm door. They said the part would be overnighted and the door could be installed the next day. That day came & went, as did the next day. I finally called on the third day only to be told the installers don't know how things operate so they should not have told me the part would be shipped overnight. I asked if they knew when the part would be delivered, but they couldn't give me an answer. I called again a few days later to get an update. Had to leave a message but never got a return phone call. A few more days later, I call again. I was told the part would be here on Wed. Now it's Wednesday. I called to get an update and was told it should be here on Monday. But what's funny is I asked to speak to a different person than who I have been dealing with, and this person tells me it should be here on Friday. He also tells me the FedEx tracking number is showing that the label was created TODAY. I mean why would you overnight something on Monday, and create the label two days later? At this point, who knows when/if the part will arrive. Honestly, I don't think anyone over there knows what is going on - nor do they care. I would stay far, FAR away from this company. Side note - I'm giving 2 stars because I was satisfied with the product that was installed. BUT their customer service is HORRIBLE."
"We had 19 windows replaced in our home. The installers arrived on time as scheduled and completed all installation the same day. They were helpful and pleasant. They showed me how to operate the windows. They also installed 10 shutters on the front of my home. Very pleased! I would definitely recommend them to others."
"We used Window World to replace our windows and they did a fantastic job!! The windows are great quality. The installers were very knowledgeable and professional. Would definitely recommend to use them for your window needs!! Windows were delivered on time!!"
"We got our first set of windows back in May of 2020. This was a course during covid. So what should’ve took about six weeks to get our windows took us 6 to 8 months. Completely understandable with the way things were going during that time. The sales man that came out to sell us on the Windows was very nice. Well educated on his product and very helpful. He was helpful on getting us financing and taking care of our situation. The young man who installed or windows did an amazing job was professional, thorough and helpful. Because of this experience, we did order windows for the rest of the house 1 year later, May of 2021. Due to the ongoing Covid situation, we were given a longer expectation of receiving our windows. It did take much longer than they told us it would but again due to Covid we understand. The salesman that came out during this time was not as friendly, not helpful, and I almost didn’t get the windows because of him. I will say that communication for the main office is not a strong suit of theirs because they did not ever update us on any information to do with our purchase. If I wanted to know something I would have to call them and almost jump through hoops to get the information. When the windows came in the same young man came out to install them again. He was very professional, thorough and helpful. Having said everything above, if you go with Window World, you will get good windows and as long as Darius installs them, they will be installed correctly and will give you the best view of the company. Be cautious, because again the office has so many communication problems. **Also, I did have an issue with a defect in the window, not the installation, and it took them almost a year to fix it.** Sales 2 1/2 out of 5 Main office 0 out of 5 Installation 5 out of 5"
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