Sonic Drive-In,

2101 North Highland Avenue, Jackson, TN 38305

"My order was not made correctly. I go here atlease once a week and hardly have issues but I am over my food not being made correctly. I ordered an ultimate meat and cheese breakfast burrito and it was bigger than usually(which I loved). I noticed all I tasted was egg and bacon. Where is the rest of my meat ?"

"The foods not bad. I don't got to this Sonic often, but when I do some part of my order is always messed up. It doesn't matter what time of day I go. It's either the drink or they forget a part of the meal. One time I went and got the 5 piece tenders meal, they forgot the tenders. I went back and didn't even get the 5 piece, I got 3 tiny little tenders, and they were cold. I honestly don't recommend this one. I'm better off driving further for better service. Only reason I give it a 2 star is because the food is halfway decent."

"The person taking our order was impolitely incompetent. After repeating the first part of our order multiple times it took another person explaining a “number 19.” The person then argued with us stating that “you have to have a drink for a combo” when we wanted a burger and tots separately (we had already explained that). After another few minutes of her struggling to take our order, another person came and finished taking our order. If coming to this sonic, be prepared to explain things multiple times."

"2nd time in a week I visited for late night ice cream, both times “the ice cream machine is down” (30-45 mins prior to close), I call bs. Not a huge deal, I get they want to get things cleaned up to leave, but then the food was just complete trash. I wanted a grilled chicken sandwich but that’s no longer on the menu so I opted for the fried; it was completely inedible. I took one bite and spat it out. It was like chicken jerky. Go somewhere else."

"Place currently looks much like a crime scene with caution tape almost across every stall. Dinner today was served a hot mess but I eat these with a fork anyways. Portions seemed a little off. I don't want to be too judgmental of the parking lot because I was an employee here for a short time many years ago and know how hectic things can get. Probably the worst quick meal from a Sonic in a long time, Including this one."