7-Eleven 2664 Smith Springs Road, Nashville, TN 37217

"A disrespectful woman was loudly chatting on her phone, belittling customers. I politely requested to speak with her manager, to which she retorted to come back the next morning and sarcastically remarked, "Do you think this is the only job in America?" This unpleasant encounter took place at 8:15pm."

"Went to 5 different pumps with 2 different cards and not a one worked. Yall a gas station, so it would be reasonable to believe this would be the one functional service at this business."

"Stopped in to use the restroom and was immediately greeted by the staff. The restrooms were fairly clean but obviously used which is fine. When I came back out they were stocking the shelves and ask if I needed help finding anything. I've got to say I was impressed with level of professionalism with these two girls and I hope someone sees this and they get recognition because a lot of these 7-Elevens around town are the exact opposite and they are doing good work at maintaining a good environment and good company image!"

"I would give zero stars if that was an option. This place is supposed to be open 24hrs, but they close at midnight and don't open again till 5:30 in the morning I wonder if their boss knows that they're doing this every night? In less than 5 minutes I watched no less than 10 customers pull in and have to leave because the employees would not open the door. They gave no reason, just we're closed. And it's like that every single time I stop here. This has been a serious issue for well over a year now. Seems to me it's time to find some new management. Don't advertise that you're open 24hrs if you're not. I understand when stores have to close for 30 mins to change out a register, etc. But this is happening every single night, and has been for a long time now. And they stay closed all night long. Either 7-11 doesn't care about their customers, or their sales. Or, they don't know what their employees & managers are doing. Not sure which is worse!"

"This store is always closed for “Monthly Audit” after Midnight until 5:30/6:00 am. 7/11 are always open in other locations. I’ve been coming here since 2019, May 2021 is when this started, so I just keep updated notes of the inconvenience and I’m never given a phone number when I ask for it. It’s been all summer long, and I’m having to drive even further late night because, literally every gas station, besides BP, is open when this 7/11 is not. How much longer will this “Monthly Audit” go on? It’s been almost 4 months now."