Super Value Smog
403 De La Vina Street, Santa Barbara, California 93101
About the Business
Super Value Smog is a car repair institution located at 403 De La Vina Street in Santa Barbara, California. They specialize in smog checks for vehicles, offering a great deal at $34 out the door for 2000 newer gas/hybrid cars and 1998 & up diesel vehicles. You can find them at the corner of De La Vina and Gutierrez, with the entrance on Gutierrez street. For more information, you can contact them at 805-319-2387.
Photos
Contacts
corner of Gutierrez, Enter on Gutierrez for smog Entrance to Super Value Smog is on Gutierrez side of property, 403 De La Vina St, Santa Barbara, CA 93101, United States
Opening hours
Monday:
09:00 - 16:30
Tuesday:
09:00 - 16:30
Wednesday:
09:00 - 16:30
Thursday:
09:00 - 16:30
Friday:
09:00 - 16:30
Saturday:
10:00 - 13:30
Sunday:
Closed
Reviews
"Today at 3:25 pm 1/17/24 I pulled in and slowed to a stop when the owner's hand gestured to me. He asks without a greeting, “What year?” I say 2010, he says “2009?!, I say 2010 and he repeats “2009!” I say no 2010, he yells loudly “BE QUIET!” angrily with frustration as he looks dead into my eyes with earbuds on. I look at him in disbelief for a couple of seconds and decide to reverse my truck and leave. This all happened within the first 20 seconds of driving in to smog check my truck. I was in shock at how he treats his customers and if you’ve been here multiple times before, you know exactly what I’m talking about with his demeanor. I decided to take a couple of pictures before I left as evidence of my experience. He then asked me to drive back in for a smog check and said he was not talking to me. He said he was talking with someone on the phone, which I agree because I overheard him talking before speaking to me, but when he yelled angrily and loudly “BE QUITE!” I know for a fact he was speaking to me because I repeated 2010 as he focused and made eye contact with me. His last offer was to give me a free smog check, but I refused as I’m a person of dignity and respect. None here whatsoever as a paying customer of several years with a fleet of trucks I’ve had regular smog checks at this location. By the way, he is a friend of an employee of mine who recommended me to him… I’ve never had to write a negative review for customer service like this before in Santa Barbara in my life and normally I just walkaway from a business when there is poor customer service. However, this was unacceptable and not a representation of customer service in Santa Barbara. I would understand from a business perspective if an employee did not care and or actively sabotaging the business, but not directly from the business owner because he was having a bad day. I’ve been a regular customer of his since his old location in the Eastside years ago before he relocated to this location several times a year. I've taken my fleet of trucks from my small business in Santa Barbara for the convenience of proximity and low price. Albeit it comes at a price for terrible customer service, rudeness, and attitude. You pay for what you get, but be ready to increase your blood pressure just to get cheap smog check service and terrible customer service. What a shame to run a business and treat people like this. The disrespect and treatment is uncanny. Unfortunately, this was the last straw, and will be taking my business elsewhere."
"Fast and easy smog check! If there’s someone already there before you, park behind the cone in front of the gate to form a “line”. Cash is recommended but not required. Smog check itself took about 10 minutes, but total time depends on how many people are in front of you."
"Becarefull with this guy , if you go there and your vehicle don't pass the smog check,he gives you 15 days for a free retest but when you show up has soon as he identify your Car he gives you excuses to came back tomorrow until your 15 days expire. I show up to his shop at 4:40 he was done with a car he was working on and just told me to came back tomorrow because he close at 4:30 when on Google says clearly he opens until 5 pm . He told me came back tomorrow at 9 am I told him I work dont you think I a job ,I just repeated to me tomorrow at 9 am . I have been his costumer for 5 years multiple cars ,but it was mas first time one of my cars didn't pass the smog check . And this is what I get from him ,everything is nice and cheap until your car doesn't pass the smog check and apparently he gives you 15 days for a redo free , which he never respect . Watch out people once your car doesn't pass you gonna get treated like me . I also told him it was 4:40 and Google say he closed until 5 ,and told him that's how you treat your costumers he said YES . SHAME ON YOU AND YOUR BUSINESS . WHY YOU PUT A BUSINESS IF YOUR NOT GONNA RESPECT YOUR TIMES . DONT HAVE A BUSINESS THEN . OR UPDATE YOUR F.... HOURS. WHAT A SCAM OF PEOPLE"
"Kind of hard to find this place, so keep looking you'll find it. Very small yard no place to park but there wasn't much of a line just one card ahead of me he was very fast. My car couldn't pass because of computer issues and he was very kind and explained the situation and gave me a extended time to get the work done and to bring it back to get the smogging completed. He went above and beyond."
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