Hermitage KinderCare

"The staff here is amazing. They treat us like family. So much comfort in leaving my daughter here with a smile on her face, excited to see her friends."

"Taking my child to this daycare was the worst decision I could have ever made. It’s unorganized and the communication I received was not up to par. My daughter told me that her teacher hit her 2 weeks in a row. The second time she told me, I immediately called the director and her response to me was, “Ms. Chelsea hasn’t been here since 3:00.” It doesn’t matter if she hadn’t been there since 3:00. Prior to 3:00, my child was with her all day. I expected an investigation into the situation or at least set up a time for me to speak with Ms. Chelsea. Instead, she was on the defense the whole time. The week prior my daughter told me that the same teacher popped her hand. My child isn’t lying. This is the most unprofessional daycare I’ve ever encountered. I’m not sure how they have such “great” reviews. I should’ve listened when a mother told me not to enroll my child at this facility because her experience was horrific as well. If I could give 0 stars I would."

"This a review 2 yrs later, but nevertheless less, I want to share my gratitude to this specific location. My daughter, Emily, was enrolled at 6 weeks and grew up with most of the children there and the teachers. This daycare was such a blessing in my life and my child's. I had no choice but but transfer my child to another location closer closer work and neither of them ever compared to the customer service and care of this location. Kristy Dorsey was by far the best director I have ever worked with in my child's 5 yrs in the daycare program. She was caring, professional and kind. And ran the center with grace. Her staff was amazing. Jenny specifically, was the biggest blessing to Emily's life. The care that you both offered Emily, the love and patience, I honestly could never thank you enough. Jenny, if you read this. We love you, Emily misses you greatly and you did a great job. Thank you kindercare for making such an impact in our lives. ♡"

"KinderCare is amazing! My oldest daughter has been there since she was 1 and the staff is like family now. Our newest baby goes there too and it was so easy taking her to daycare for the first time knowing she is in good hands. The teachers really love the kids. My oldest likes to visit her old teachers and give them hugs. They really teach them so much and encourage learning. We love the new app that makes us feel connected to our kids all day. The director is so friendly and makes the center feel cozy and welcoming. I recommend KinderCare to all my new mom friends and anyone looking for a new daycare. I can’t say enough good things about the place!"

"We love it here. When our daughter first started last fall it was a little rocky, but with new management, our experience has been great. All the teachers love and care for our daughter. The new director has really made the place a cozy feel and is great about communication. We love the app and receive multiple pictures a day from her teachers showing how much fun she is having! As a working Mama, it's great to have a place that you feel comfortable with and your child is happy to go to during the work day."