Pet Supermarket

"Horrible, I got my first budgie here and the condition of it was terrible, it looked like they hadn’t changed the food or water in decades. There was bird poop In the water, the cage clearly wasn’t cleaned weekly and I feel sorry for any pets living there, please go here just to free the pets and take good care of them"

"We were sold a bunny that we were told is 10 weeks old. We were promised it was spayed/neutered. The only reason we bought from store was because we were promised it was fixed and we told them this. Well it’s isn’t and it isn’t possible to spay/ neuter a bunny before 4 months but preferable to wait until 6 months! We learned this after purchasing of course. Highly do not recommend as we were lied to our face! Very disappointing and disheartening to have an experience like this."

"Update #4: The company wanted to give me a gift card. After some hesitation I agreed to it because I found out there's another location. I received a gift card for $50.... I emailed back with my bank statements showing $128 worth of fish and this was after they asked me how much I spent and I said roughly $8-$10 a fish which would've been less then I actually spent but they thought $50 was all that was needed. Their fish alone were $23 for 2. I have yet to receive an email back. Save your money and don't do business with this company unless you wanna deal with a big headache!! Update #3: After this review the company reached out about fixing the issue. Said they would get back with me. It's been a week and I haven't heard from them! I sent another email and they never replied! This is a terrible company! Update #2: All of my fish are now dead within 9 days of buying their fish!! Update: Two more of my fish just died!! Spoke to the lady there and she honestly seemed to care less. I would not buy ANYTHING from this store!! I bought 2 fish from here on 02/14/2023. One of those fish died within 2 days and now 7 more of my fish in the tank have died and the other 3 look like they're about to. I wouldn't recommend buying any fish from this store!"

"I called the store and spoke to a lady on the phone regarding a specific fish I was looking for. I told her I wanted to confirm the fish was available before making the 40 minute drive and she confirmed it was. Fast forward 45 minutes and I arrive at the store. I make my way to the fish section and immediately recognize that the majority of fish are covered in Ich, a highly contagious and (can be) deadly disease for fish. I showed one of the staff members who had no idea they were sick and let me know they are still selling them to the public. I wish they would have told me before I drove 45 minutes. I really wanted to like their fish setup, but unfortunately the hygiene in this area is super low and I’ll have to avoid them in the future. Pictures show the white spots all over the fish, which is one of the visual ways to identify the disease. By the way, this copy and paste response this company does for reviews shows how much they care about the customer and our feedback."

"They have a nice variety of small animals and birds, but they don't always seem to be in the best of care."