CVS Pharmacy
325 New Byhalia Road, Collierville, Tennessee, United States
About the CVS Pharmacy
CVS Pharmacy located at 325 New Byhalia Road in Collierville, Tennessee is a trusted health and pharmacy store in the United States. With a wide range of prescription medications, over-the-counter drugs, health and beauty products, as well as medical supplies, CVS Pharmacy is dedicated to providing quality care and convenience to its customers. Whether you need to refill a prescription, consult with a pharmacist, or shop for everyday essentials, CVS Pharmacy is here to help meet all your health and wellness needs.
Photos of CVS Pharmacy
325 New Byhalia Rd, Collierville, TN 38017, United States
Opening hours of CVS Pharmacy
Monday:
14:00 - 20:00
Tuesday:
14:00 - 20:00
Wednesday:
14:00 - 20:00
Thursday:
14:00 - 20:00
Friday:
14:00 - 20:00
Saturday:
14:00 - 18:00
Sunday:
14:00 - 18:00
Reviews of CVS Pharmacy
"This CVS pharmacy location and employees used to be the best, but not anymore. They are becoming just like Walgreens. I call explaining what I need, then get put on indefinite hold only to have another person grab the line and have to go through everything again, to be put on hold and so on. No joke! Expect to be on the call 30 mins or longer with no resolution. They seem to have a lot of new faces that can only handle payment transactions, but nothing regarding insurance issues, filling issues etc. Once you are finally told the issue will be taken care of, it’s not and you’ll have to call back again. The app doesn’t work correctly half the time and even though I’m set up for text alerts, I don’t get them most of the time and my meds get put back because I was never notified they were ready! I have to open the app to see what’s ready for pickup on any given day. Do yourself a favor, go elsewhere in Collierville. There are plenty of pharmacies to choose from. This pharmacy was managed so much better when Target ran it! Update: No improvements. The app still has issues repeatedly asking for payment information that is already on file, not giving us the option to have prescriptions delivered. Also, pharmacy staff at this location are overworked and understaffed and if you need to call, be prepared to wait up to an hour on hold! Yes, that’s right! Most times it’s 45 mins to over an hour!! When you get them on the phone, they just want to get you off as fast as possible without always resolving the issue! Update 2: Still no improvements. I had a problem with my prescription 2 weeks ago which should have been $0 showing $1200 so I called. Held almost 30 mins finally reached someone that told me they would research and call me back later that day, but never did. I then called back 6 days later and held 24 mins, only for someone to pick up the line then immediately hang up. I called right back held another 21 mins and was told the script was for 30 days so insurance wouldn’t cover it and I needed to call my doctor and request a 90 day script. I waited a week for this explanation, held well over an hour total for something they could have told me or even called my doctor for! Now there is a problem with my daughters rx and as of right now I’ve been on hold 47 mins! This location is awful. They are understaffed and don’t do their job or even answer the phone. Forget trying to go in person because you stand in a long line, then when it’s finally your turn, they realize your rx has a problem and they have you wait to the side while they assist all those behind you that are picking up! If I could go elsewhere I would!!! Now on hold 51 mins!"
"This pharmacy is usually pretty good IF you are actually at the store. Little did I know, until today, that trying to call the pharmacy is an overall unacceptable experience. Literally called 6 times today to get additional details on a delayed refill and waited no less than 30 minutes each time. FINALLY got someone to answer, who I believe was the pharmacy manager, and responded with this nugget of unprofessionalism, “if you were here you would understand why we haven’t been able to answer the phone, however people don’t care about that and only care about themselves.” Well if I was there I’d ask why you’re avoiding the phone and speaking to customers in such a low-class manner when you actually do answer the phone. Took all that to find out they were out of stock of the needed medication. Headed back to the family owned pharmacy I’ll pay a little more for simply to avoid this unacceptable attempt at even basic customer service!!"
"Will never go here again! One problem after another on their part and finally got my meds after 3days. Told them I didn’t want one because it was too expensive and they said okay but I’m still getting texts to pick it up."
"Have now been waiting 2 hours for a pharmacist to talk on the phone. I’ve not been able to get my ADHD medication since December of last year. They’re never able to help, answer questions/PHONE, and extremely rude. I have a 2 yo that won’t allow to the stand in target for hours to even speak to someone. This is the 1st time having in issue of 15 yrs being on this medication. It’s worth sitting in Walgreens line for hours to not deal with this pharmacy. Would give zero stars."
"Pharmacy opens at 9. Was told come back at 9:20. Told they are out of a common medication. They could call to Kroger and to get going now, as the med is somewhat urgent. Go to Kroger - Kroger has not received call. Call back to target, where pharmacy personnel does not even say I’m so sorry for the inconvenience after I reiterated how I needed this for a sick kid. I can’t remember the last time they had ANYTHING in stock. I don’t know how they are allowed to even fill same days - because I have never had one successfully done. It’s now 10:15 I’m finally getting this 10 min common prescription filled. I feel like despite it being busy sick season this could have been done better"
-
4 Corners Ranch
3113 TN-131, Thorn Hill, TN 37881, United States
-
Walgreens Pharmacy
915 N Broad St, New Tazewell, TN 37825, United States
-
Walgreens
2200 Memorial Blvd, Kingsport, TN 37664, United States
-
Walgreens
2340 TN-394, Blountville, TN 37617, United States
-
Whole Foods Market
6730 Papermill Dr NW, Knoxville, TN 37919, United States
-
Ingles Markets
4470 N Roan St, Johnson City, TN 37604, United States
-
Tc's Village Market
2444 TN-75, Blountville, TN 37617, United States
-
Good Food Grocery Natural Foods
1455 E Center St, Kingsport, TN 37664, United States
-
Karaway market
Kingsport, TN 37664, United States
-
Food City
E Center St, Kingsport, TN 37664, United States
-
Genoa Healthcare
26 Midway St #100, Bristol, TN 37620, United States
-
Food City Pharmacy
1430 Volunteer Pkwy, Bristol, TN 37620, United States
-
Anderson Compounding Pharmacy
310 Bluff City Hwy, Bristol, TN 37620, United States
-
Zarna Shah
1388 Volunteer Pkwy, Bristol, TN 376205700, United States
-
Billy N. Potter, DPH
1205J, 1205 N Eastman Rd, Kingsport, TN 37664, United States
-
Laura B. Jenks, Phar
310 Bluff City Hwy, Bristol, TN 37620, United States
-
Dixon James M
310 Bluff City Hwy, Bristol, TN 37620, United States
-
Amerita Specialty Infusion Services - Tri-Cities, Tennessee
105 Jack White Dr STE B, Kingsport, TN 37664, United States
List of businesses, places and services in Tennessee
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos