Santa Ynez Valley Marriott

"Great hotel. Excellent service by Juan. However they do not have the great mattresses usually associated with marriott. Mattress was very firm for us. Ended up with a back ache."

"We stayed in this hotel for family vacation but our experience was horrible. Rooms are not clean at all with spider cobs every where around the room. We went to hotels restaurant, we order for simple Avocado sandwich, the order took more than 1hr to come to our table and the sandwich that came was horrible and it was expensive. With that money we could have bought big sandwich. Will not recommend anyone. HORRIBLE EXPERIENCE."

"As a Bonvoy Platinum Elite member, we were impressed with the room quality & cleanliness, the breakfast buffet quality & quantity, & the overall level of service. We would not hesitate to return."

"Nadine at the front desk was amazing and all of her recommendations and extra information that she sent even before we arrived was excellent. Food at the 555 restaurant was pretty good. Room and balcony needed to be cleaned better but beds were comfortable. The location is great, especially because it's central to everything you want to do in the area. 2 minute drive to Hitching post II for an incredible dinner, 7 minutes to Solvang, 20 minutes to Los Olivos."

"Beautiful location with easy access to wineries, beaches and Santa Barbara. However, the level of indifference from the front clerk was (upon providing feedback that my room didn’t have conditioner or shower gel) was jarring. There wasn’t so even a suggestion to help. The Front Desk service here doesn’t come close to other Marriotts, even nearby locations in Ventura and Torrance. I genuinely hate to single out employees in reviews (and I rarely do) — especially in 2023. But despite being loyal to the brand, I couldn’t help but feeling like a genuine nobody here — esp when the same employee moments later rushed off to pet all over a dog in the lobby. Shame I’ll no longer return to this hotel, because its breakfast and housekeeping staff are so warm and inviting."