Tool & Truck Rental Center at The Home Depot

"They open at 6:30, stay open late and always have what I need"

"The Repair Tool center staff are very Rude. They do not care about the customer's concern at all. Their repairs only last for a few weeks, and they falsely claim they replace the parts, but in reality they reset and reseat some parts internally and charge you full price for parts replacement. Beware of that short guy who works there as a repairman ."

"The staff at this location is warm, friendly, and very helpful. They will go above and beyond to answer questions and help customers, to the point of recommending competitors if need be. Each experience with this location enforces just how great the staff here is."

"Good tools good price"

"Last week I shared a pretty horrible experience, ironically, on a Monday night as well. My what a difference a week makes. First of all, after my review, I was contacted by Michelle, one of the managers at the Powell Ave store who shared her concern for customer satisfaction as well as making sure her employees were well taken care of. She expressed that Home Depot as a company, had heard the concerns of customers and was in fact bringing in new management, such as herself, to help turn the store around. Second of all, I was asked to help a friend move on this particular Monday night and because of our schedules we were working late into the evening again. Upon showing up to rent a truck we were met with smiles, laughs, and jokes from Kia, who was working the late shift that night. Again, pushing 10 o'clock upon returning, it was like nothing had changed. She was super friendly and made us feel like we were returning the truck at noon instead of closing time. Rarely do I leave negative reviews because there are usually enough of those. Last Monday was out of my control and was the reason I was particularly upset. Tonight, a much different experience. It's obvious, that Michelle and the team at the Powell Ave Home Depot are listening to customers and addressing concerns! Thanks Powell Ave HD. See ya soon!"