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Christian Louboutin Santa Clara
2855 Stevens Creek Boulevard, Santa Clara, California, United States
About the Christian Louboutin Santa Clara
Christian Louboutin Santa Clara is a luxurious shoe store located at 2855 Stevens Creek Boulevard in Santa Clara, California. As part of the renowned Christian Louboutin brand, this store offers a wide selection of high-end designer footwear for both men and women. With its signature red soles and exquisite craftsmanship, Christian Louboutin Santa Clara is the perfect destination for those looking to elevate their style with a touch of glamour and sophistication. Visit us today to experience the ultimate in luxury footwear shopping.
Photos of Christian Louboutin Santa Clara
2855 Stevens Creek Blvd Suite 1221, Santa Clara, CA 95050, United States
Opening hours of Christian Louboutin Santa Clara
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
10:00 - 20:00
Reviews of Christian Louboutin Santa Clara
"Very attentive, helpful and courteous. Store manager AJ took his time to help me find my size and place my order. I will definitely return for future shopping!"
"It’s been a mixed bag of experiences. The first go around (2021), I walk in. I tell the sales assistant I’m a size 10 (size 40 in EU sizes) but I need to size up to a size 11 (size 41). I’m completely ignored, she orders a size 40 for me to try in store. After a month of chasing her up on it, a month of “I forgot to order it, I’ll do it right now,” I finally get the call to let me know it’s in and I go and try it on. I purchase it because I felt bad, go home and sit on it. The overall experience of practically begging to spend money at a store from an employee left a sour taste so I returned the boots I’d purchased. They were too tight, the wrong size anyways and I wouldn’t continue to suffer in $1200 boots. Second go around is more pleasant (2022). I get an employee on top of things, who gets the shoe I want to try on ordered and I’m in 2 shoes right away. I wish I’d known her name otherwise she’d be given a happy review. However, I’ve only seen her at the store that one time so I don’t even know if she’s still there. (Her work seems wasted at this store.) I pick the same boot I’d bought previously but in the size I wanted from the beginning and my husband and I left happily. Third time around (February 2023) good to go. I walk in to buy shoes for a trip to Japan, I’m helped by Hugh right away and he gets me in shoes and out the door promptly. I didn’t get a dust bag but they’re $600 fabric mules so I didn’t care. Fourth time (September 2023), I walk in. I’m shielded away from the sales associates by a man with a tablet. I tell him I want to try on some loafers. He searches on the tablet. They don’t have the size or color I want in store. I asked for the shoes to be shipped to the store to try on. They won’t order it to the store for me to try on because that’s for “higher spend clientele” but it’s the way I’ve been treated 100% of the time, excluding the time with Hugh because the shoes were in-store already. I’m confused, why would I buy shoes that risk not fitting to then go and jump through the exchange or returning hoops again? So then he goes and talks to Hugh and Hugh offers to do it. That he’ll text the number on file when the loafers get in. It’s mid-November now and if you can guess I never got a text, you’d be correct. I moved to SoCal since that interaction so I can’t and won’t be back. I’m confused by the Hermés level snobby treatment that lower designer stores are doing to intentionally make people feel bad and have to “prove a point” by spending more. I didn’t go into Hermés with no spending history and ask for a Birkin. I went into Christian Louboutin to try on and buy shoes. Overall, it’s a 3/5. If you can catch a good employee, hold onto them with your life. I didn’t beg to buy the loafers this time around because I’m not going to be made to feel small by people who work for a living when I don’t have to. I’ll try the location in Beverly Hills now and hope I don’t have the same struggles I did at Santa Clara."
"Disappointing Experience at Christian Louis Vuitton Store I recently had an unfortunate experience at the Christian Louboutin store, where I encountered difficulties while attempting to return and obtain a refund for an item. It is essential to share my experience, as it left me feeling frustrated and dissatisfied with the store's customer service. Upon visiting the store to return the item, I was met with a series of excuses and obstacles, rather than a willingness to assist me. The employees seemed uncooperative, making it challenging to communicate my concerns effectively. The lack of transparency and genuine effort to resolve the issue left me disappointed. Furthermore, the store staff appeared to create unnecessary barriers, making it seem like they were intentionally avoiding the return process. They offered vague explanations and seemed more interested in redirecting blame rather than addressing my concerns. This behavior reflected poorly on the brand's reputation for providing exceptional customer service. As a loyal customer, I expected a seamless returns process and an understanding attitude from the staff. Unfortunately, my experience at the Christian Louboutin store fell short of these expectations. It is disheartening to encounter such hurdles when attempting to exercise my rights as a consumer. In light of this experience, I would caution others who plan to visit the Christian Louboutin store regarding their return policy. It is crucial to be aware that the store may not prioritize customer satisfaction in these situations, as evidenced by my encounter. In conclusion, my experience at the Christian Louboutin store regarding a return refund was deeply disappointing. The lack of cooperation, transparency, and willingness to resolve the issue left me dissatisfied as a customer. I hope that the store takes steps to improve their customer service and ensure a more seamless returns process in the future."
"My sister and I walked in not knowing exactly what I was looking for but knew it had to be perfect for the Kentucky Derby. Dalton was not only informative, patient, and kind, but was the perfect mixture of a great salesman. I appreciated his honesty, and while I only came in to buy one pair, I left with two pairs!! This was my first time at this store location and because of Dalton we will be back! Ty again Dalton for the impeccable service!!"
"I feel like this place was a lot better than other reviewers stated. Dalton helped me with sizing on my black greggos. He was super cool and helpful and texted me when my item was ready for pickup. Process was just quick and painless. Never felt rushed as I was in the store and all the other personnel were very friendly to me. As for the shoes… I have 20+ pairs of dress shoes and these definitely rank up there. They run pretty large. I’m usually size 9.5-10. Ended up getting a size 8.5 here. Also used some saphir products to give a moderate shine. The leather is easy to polish on the toe compared to other leathers but i feel like Allen Edmonds are a bit easier to shine. Overall just very happy with my purchase."
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