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Carpets By Ozburn
1402 Northwest Broad Street, Murfreesboro, Tennessee, United States
About the Carpets By Ozburn
Carpets By Ozburn is a premier home goods store located at 1402 Northwest Broad Street in Murfreesboro, Tennessee. Specializing in high-quality carpets and rugs, this store offers a wide selection of styles, colors, and sizes to suit any home decor. Whether you're looking to add warmth and comfort to your living room, bedroom, or hallway, Carpets By Ozburn has everything you need to enhance the look and feel of your space. With friendly and knowledgeable staff ready to assist you in finding the perfect carpet for your home, this store is a must-visit destination for anyone in search of top-notch flooring solutions.
Photos of Carpets By Ozburn
Carpets by Ozburn, 1402 NW Broad St, Murfreesboro, TN 37129, United States
Opening hours of Carpets By Ozburn
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Carpets By Ozburn
"I stopped by Today looking for Carpet Squares had stopped by several other stores looking… No one seemed to know where to get the carpet squares I need but Walked in to this store. I was greeted right away and the lady got me with the right person and he knew what I was looking for and had the squares of carpet I needed!! I am grateful thank you!!!"
"Called to get a quote for an installation of tile for a bathroom and kitchen floor. Brad came out, took measurements, and said he would send over a quote to me. I never received a quote and never heard back from anyone about the quote. Unfortunately, this review can be a warning to other customers of how they treat customers. The appointment was a waste of my time. Update 3-9-19: I proceeded to receive a text from Brad asking for my email address to send the quote. I then texted my address to him. I then waited a whole week before receiving any type of emailed response. The email that I received was a long email telling me that he could not give me a quote due to circumstances with the tile I had chosen. Secondly he did not forward me the supposed “message” he sent with the proper time stamps and to and from stamps. Instead I received a fabricated message that lacked every attempt to resemble a real email. Third, the message was a self destruct email that disappeared right before they wrote the reply response on google 3-8-19. Fourth, there was no proper apology given. Instead it was a fishy and unfortunate situation where I had a person failing to take responsibility for their actions and tried to cover up. This is a tile company. It’s truly not that serious. I can’t believe I too wasted my time to write a response to the googles response, but I’m in total shock by these actions that have taken place over the last couple of weeks. Unfortunately, if I would have simply received an apology instead of some grand cover up, this would not have transpired. As far as who I hired, I have went with another company for my kitchen and bathroom project."
"Carpets by Ozburn quoted me $3000 less than two other flooring companies that I received bids from. Carpets by Ozburn were honest, detailed, and were excellent in communicating. They gave me a complete breakdown of costs including material, labor etc. My installers were prompt, courteous and my floors look AMAZING! My house was built in the 1980's and I was worried about how the transitions would look from room to room but they are seamless. Don't waste your time with the big flooring companies -- Carpets by Ozburn can beat their price, selection and they care about you as a customer!"
"We just had our whole house carpeted & hardwoods installed, they were very professional, handled our furniture with great care, the carpets & hardwoods are beautiful! We had a great experience with them, they are hard workers & take pride in the work they do. Miller & staff were awesome to work with! Thank you for a great job!"
"This is the worst experience I ever had. I needed to replace a small carpet. With a sample of my old carpet I tried to match the quality and color. The lady initially showed me a few samples but then told me that I can look at my own and if I find what I'm looking for, she will price it. I ordered one and was told that it would take no more than 2 days and they would call me when it came in. Well, the 2 days passed and I did not hear from them. On the 3rd day, I called and was told that the carpet had come in yesterday. The lady apologized for not calling and asked me why I didn't call. When I came to the office to pay for it, she was constantly answering her text messages while she handled my bill. I found this very disrespectful while waiting on a customer. Then she asked me if I needed padding and I told her that her quote included the padding. She did not remember this. Then there was nobody to load the carpet. I had to come back again. I very much regret doing business with them. They are rude and unprofessional. I'm surprised they are still in business."
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