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101 Express Smog - STAR CERTIFIED
5320 Old Redwood Highway North, Petaluma, California, United States
About the 101 Express Smog - STAR CERTIFIED
101 Express Smog is a STAR CERTIFIED car repair institution located at 5320 Old Redwood Highway North in Petaluma, California. Our team of experienced technicians is dedicated to providing top-notch smog inspection and repair services for all types of vehicles. Whether you need a routine smog check or more complex repairs, you can trust us to get the job done efficiently and effectively. Visit us today to experience our excellent service and commitment to keeping your vehicle in top condition.
Photos of 101 Express Smog - STAR CERTIFIED
5320 Old Redwood Hwy N D, Petaluma, CA 94954, United States
Opening hours of 101 Express Smog - STAR CERTIFIED
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:30
Sunday:
Day off
Reviews of 101 Express Smog - STAR CERTIFIED
"I really don’t like writing negative reviews. There was one guy working there, and I understand that it’s the end of the day and you probably just want to go home. However, he was condescending, rude, didn’t really give me any advice at all about how to fix why I failed besides driving over 55 mph. He kept saying was that somebody killed the battery. At first he was too lazy to even manually enter the numbers on my registration. He kept asking me why I don’t have a barcode on the registration. It’s the one I got from the DMV, and he acted like it was somehow a fake. The previous owners of the car and myself can both confirm that the battery has not been dead for quite some time. A number of things were wrong from the start with this worker before the smog test even happened. The guy either needs to get fired or reevaluate his career because clearly he’s not good at his job and can’t even complete a task without swearing. And at the end of it, on top of all of that, I went to another smog place, and apparently there was no issue. This guy clearly did not know what he was doing. One of the worst customer service experiences, if not the worst that I’ve ever experienced. Fire the person or shut this place down"
"Great experience! They were able to get me in same day. Once I arrived, I did not have to wait. The service was friendly and kind. My smog was complete by the time I walked to Starbucks (located in the same parking lot)! My smog was $80 which included the certificate. I will recommend this business and return here in the future."
"Excellent service, timely and not to much over the advertised price. I didn't get a quote from them before I went in with my RV. Please change your add from, " all smog checks $48." That would get you a 5 star rating from me."
"Make appt, find coupon online, get ER done. Don't forget to bring your dmv registration letter"
"I was looking for a smog test only station. We called for appointment, Luis answered and told me how busy his appointments are but he could fit me in if I was able to come at 2pm and possibly wait. I had misplaced my registration renewal and found it later, realizing I was past due and needed to get the smog asap. It was Hot that day, 90+ degrees. They had a couple of chairs in some shade, thankfully. I feel bad for Luis because it was even hotter inside the shop. Luis was busy when I arrived, was very nice and explained he would do his best to fit me in. I am a patient person and thanked him for fitting me in. A little after 2pm, Luis was able to get my van in and it passed, I was done about 15 minutes later. I could have renewed my registration there on the spot, but I needed to goto the dealership and have my computer updated, due to a recall. I thanked Luis for his time, and friendly professional attitude and told him we would be back with our other cars when they need a smog!"
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