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101 Express Smog
1005 Cleveland Avenue, Santa Rosa, California, United States
About the 101 Express Smog
101 Express Smog is a trusted car repair institution located at 1005 Cleveland Avenue in Santa Rosa, California. Specializing in smog checks and emissions testing, our experienced technicians ensure your vehicle meets all state regulations. With a commitment to efficiency and quality service, we strive to provide quick and reliable repairs to keep your car running smoothly. Visit us today for all your smog check needs.
Photos of 101 Express Smog
1005 Cleveland Ave Units C & D, Santa Rosa, CA 95401, United States
Opening hours of 101 Express Smog
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Day off
Reviews of 101 Express Smog
"The place we always go to smog test. It’s efficient, reasonable and has a very nice technician. When there today, without an appointment although I recommend getting one, the customer after me said “We always come here”. I said us too, I should write a review and she agreed. So here is my review…come here for your smog test. It’s great!!!"
"I showed up because my car had failed at another shop and was told there I needed to drive it more since the monitors weren’t calibrated. When I tried to explain that I needed to see if my car was ready to be tested the person working treated me like I was stupid. He interrupted me multiple times, told me I didn’t know how things worked, and accused me of being under cover, even asking me why I was coming to him instead of the shop I got it tested at last. Edit: I went to another shop and he said he absolutely could check if the monitor was ready to be tested, let me know it was and that his tech would be in the next day for me to come back!"
"Called to make a same-day appointment and was instructed to just come in. When I arrived, the same person behind the desk acted as if we never spoke on the phone and told me to make an appointment next time. However, 5/5 for the person who helped me on my appointment date the following week. Easy, quick, and polite service."
"Appointment was on time. Station was clean and well organized. The downside? The gentleman had absolutely no customer service. When I left I felt like a 5-year-old who had been scolded repeatedly for not following 'the rules'. He has a very specific way of running his business, which I can see works for him, but not for me. I am a mature woman and it was quite humiliating. So although his service was quick and efficient I won't go back."
"Came in before they opened. I was first in line and the staff explained everything to me in detail. Clean waiting room across the parking lot. Make sure to print the coupon. For something we are required to do, they made it painless."
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