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Pella Windows & Doors of Germantown
3092 Village Shops Drive, Germantown, Tennessee, United States
About the Pella Windows & Doors of Germantown
Pella Windows & Doors of Germantown is a premier general contractor and store located at 3092 Village Shops Drive in Germantown, Tennessee. We specialize in providing high-quality windows and doors for residential and commercial properties. Our team of experts is dedicated to helping customers find the perfect products to enhance the beauty and functionality of their homes or businesses. With a wide selection of styles and materials to choose from, Pella Windows & Doors of Germantown is your go-to destination for all your window and door needs. Visit us today to experience top-notch customer service and superior products.
Photos of Pella Windows & Doors of Germantown
3092 Village Shops Dr Suite 16, Germantown, TN 38138, United States
Opening hours of Pella Windows & Doors of Germantown
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Day off
Reviews of Pella Windows & Doors of Germantown
"We just had our initial appointment with Pella windows and doors regarding replacement for the front entry door, and Heith Hatfield was our consultant. He took the time and answered all my questions from repair to replacement. He is very knowledgeable and exceeded my expectations. I am looking forward to working with him as we reach the final decision. Thank you Heith!"
"We got our quote for new doors from Jack yesterday. He was great, very knowledgeable about the product and best payment options for us. Highly recommend this company and Jack. I can't wait to get my new doors!!"
"The salesman was very courteous and knowledgeable. He was not pushy at all. I really found the installation video helpful. Their product is obviously high quality. The sales process was very pleasant. I highly recommend scheduling a sales presentation with Pella."
"I had 7 windows installed on May 15, 2023. The windows are fine, but the screens are too small. The installer agreed, and told me to call the office about it. They sent Chris out to evaluate. Chris was awesome and very professional. He agreed that the screens were too small and said he would order the correct size. I never got the correct size screens. Bugs are able to get in between the screens and windows. I've talked to Zena, as well as Doug East at the local Pella office, and neither are interested in resolving this problem by getting the correct size screens. A Google search shows that this is a problem with the 250 double hung window screens, and customers are being told to put weather stripping around the screens to keep bugs out. Customers are not being informed about this problem prior to purchasing the 250 model windows.This is unacceptable, especially with the cost of these windows. This is obviously a known problem with these particular window screens, but Pella has not lifted a finger to resolve it. All 7 of my window screens are too small and ill-fitted (see pictures). As you can see, a bug is trying to get between the screen and window in the picture! There are always bugs between the screen and window! I do not recommend Pella Windows at all. They will not lift a finger on resolving this problem."
"We had a great experience with our Pella project, and would choose the Pella team from Memphis, TN again. From the sales process to the installation, it was a very good experience. We love our new windows and doors. Our salesperson Tony is very knowledgeable about the range of Pella products and was very patient with our questions throughout the process. The project leader Doug was great to work with keeping our order going during the supply challenges from covid. The installation team led by Jeremy is one of the best construction teams we have ever worked with. We work from home and were initially concerned about potential disruptions during this week long project. Ask for Jeremy. He is a great team leader, he studied and prepared for the project, installed the products on time and with quality craftsmanship, and kept our home clean throughout the installation. We marveled at how quiet the team was and even our neighbors remarked that they didn’t hear any noise. The Pella product is top notch. We live in a quiet neighborhood, but the house was immediately even more quiet after the installation, the internal temperature of the house feels more comfortable, and our HVAC doesn’t seem to be working as hard. Thank you to our Pella team! We love the way our house looks and feels with the new Pella windows and doors."
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