Sherwin-Williams Paint Store

"The salesman was very helpful in finding the perfect paint colors for my home remodel."

"This store has the absolute rudest employees. I went in and asked for 2 gallons of paint both super paint but different colors for each gallon. I didn’t realize until after I left the store and got back to my business that I was given one color in super paint and one color in the highest priced designer paint. I brought the gallon back un used with my receipt the next day and the same guy that mixed it(Noah I think was his name) told me they don’t do refunds and tried to charge me for an entire new gallon of what I was originally supposed to get. I said to him, why do I have to pay for both paints when I didn’t get what I asked for. He was so absolutely rude and responded back saying, I would’ve never mixed the designer paint for you if you weren’t the one that asked for it.please don’t try to lie about it either bc I have the whole thing on video! I spend thousands of dollars at this store and to be treated this way is just unacceptable. Then come to find out when I tried to call and talk to a manager about the situation, Noah the one who did this answered and told me he’s the assistant manager and didn’t let me talk to the head manager. This guy is apparently not cut out for management bc his customer service skills are nonexistent. He is extremely rude and offensive. Don’t spend your hard earned money there unless you want to be treated with the utmost disrespect!"

"Great customer service!!! Thank you Nolan for staying late to help me!"

"Always use Sherwin , always recommend all my costumers use them . Color matching for eventual repairs are always in point . This particular branch has absolutely terrible customer service. Avoid it. Was given the wrong paint and got a call telling me to turn around and bring it back since the other customer was waiting In the lobby . When I got back they handed me a gallon of the paint with my label on it . It’s a white close to the base . Went to my job cut everything in twice since it’s a dark color and rolled out the first pour , on the second pour the unshaken tint mixed with the paint. I ordered it here out of my normal store out of my way since I was In the area. Wasted close to five hrs of my time between the painting and the driving and have to do it all over again . The managers was told they replaced the paint but taint get so much to even talk to her or at least an apology. I highly recommend Sherwin this store has been the worst experience I’ve had."

"I visited the store about a week ago and wanted to leave a review thanking Maddie for being so attentive to my needs. She was very knowledgeable about the products and helped me pick the perfect color to make my house feel like home! By far one of my best customer service experiences!"